John Lewis Partnership plc Sustainability Review 2014


CONTENTS THE JOHN LEWIS PARTNERSHIP


Chairman’s introduction


The John Lewis Partnership at a glance Our story


Our Partnership model


Our Partnership model in action How we create value


Our Partnership strategy Our Partners


Our sustainability highlights The bigger picture


1 2 4 6 8


10


OUR SUSTAINABILITY PERFORMANCE OUR PRODUCTS AND SUPPLIERS Improving workers’ lives


Supporting home-grown industry Sustainable agriculture Sustainable products OUR CUSTOMERS


12 Helping customers live more sustainable lives 14 18


Living well OUR ENVIRONMENT


The report focusses on our activities, progress and achievements within our 2013/14 trading year at sites under our operational control unless stated otherwise. Sites operated by stores under licence and franchisees (both overseas and Welcome Break franchises) are excluded from this scope.


20 Climate change and energy Responsible development Refrigeration and Water Waste and Packaging Transport


OUR COMMUNITIES Community investment Employment and training


INDEPENDENT ASSURANCE STATEMENT You can see our


Sustainability Review 2014 online www.johnlewispartnership.co.uk


23 24 25 26 27 29 30 31 32 33 35 36 37 39 40 41 43 44


Tell us what you think


Have feedback on our strategy? Thought of another way we can make a difference? We want to hear from you. www.johnlewispartnership.co.uk

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