VENDOR AUDITS
out forms, signing forms, then mailing back the forms is costly. I estimate that we spend about 250 hours per year just fi lling out vendor forms! That is lost revenue in time and money spent. There has to be a better way. I know there are larger services that off er Coordinating Agency for Supplier Evaluation (CASE) type audit capability and that some of the largest companies use that service. CASE is a formal service and system that airlines and very large operators might subscribe to as a service. You join and you get access to my work. If I need an audit in your area of the country and make a request, you conduct the audit and I get access to your work. This might seem to be over the top in some instances and useful in others, but none the less expensive and time consuming and not for the operator with less than 35 helicopters. I’m talking about the small Part 135 guy or the small Part 121 operators. There is no form format that makes sense, just poor forms and format and no Word or PDF document that is sent that you cannot just fi ll out and send back.If you are the chief inspector, an inspector in the department or just a purchasing agent, take your own form or forms and consider the time it takes for someone to fi ll them out. If you are using a form that has to be printed and fi lled out by hand, then scanned and sent back, you are costing both personnel involved time and money.
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Helicopter Maintenance: We can do a better job. How about we get the FAA to work with us and design a generic form that the entire aviation community can accept? It will have an auto fi ll box and your e-mail return is your signature. Vendors that have already fi lled out the form can just keep it and return it to any of the customers requesting it, as it is the same information. Just think, as a community in helicopter maintenance, we can do a better job, save on labor, both as the inspection department and the vendor’s labor, thus reducing costs. Why not a universal audit form that captures the required information, is easy to use and can be retained for future use across the community? One idea is to post the form as a link on all the vendors web pages that can just be downloaded by the customers. Perhaps with your help, and the help of HAI’s technical committee, we can off er a generic format that is accepted by most of the operators and vendors, has FAA approval and can be downloaded directly online by any one that needs to set up an audit program. There you have it, the gauntlet has been thrown down and the challenge is on. Who will accept this challenge and work with us?
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our world rotates around yours April | May 2014
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