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OMEGA - exceeding your expectations O


Since its inception in 1962, OMEGA has grown from manufacturing a single product line of thermocouples to an established global leader in the technical marketplace


MEGA offers more than 100,000 state-of-the-art prod- ucts for measurement and con- trol of temperature, humidity, pressure, strain, force, flow, level, pH and conductivity. We also provide cus- tomers with a complete line of data acquisition, electric heating and custom engineered products. Our handbooks have served as valu- able reference tools for engineers around the world and though we are an established direct-marketing pioneer, our people, facilities and superior client services go well beyond the OMEGA handbooks.


It is our commitment to quality instrumentation and exceptional cus- tomer service that has remained the cornerstone of our success. OMEGA’s priority is clear. Our facilities exist to "facilitate" solutions to your needs.


Extensive Warranty Coverage: Many OMEGA products feature war- ranties beyond industry standards. Our precision engineering and manufactur- ing ensure that your process will run smoothly with our equipment. The standard and extended (OMEGACARE®) warranty service pro- grams we offer guarantee our claims of quality. And, in the event you require any repairs, with OMEGA’s Loaner Program we may be able to send you a replacement product at no cost, while yours is being serviced.


Precision Manufacturing: Our commitment to maintaining the leading edge through research develop- ment and state-of-the art manufacturing keeps OMEGA firmly at the forefront of technology. OMEGA’s Development and Engineering Centre (ODEC), is home to OMEGA’s design and engineer- ing laboratories. All product designs are tested and perfected here prior to


marketing. This state-of-the-art facility houses OMEGA’s metrology lab and other quality control facilities. The test- ing that takes place here assures the best products for your applications. OMEGA also has thermocouple wire production equipment along with a host of other computerised CNC milling machines, injection moulding equip- ment and much, much more.


Design and Custom Engineering: OMEGA shapes technology without forfeiting the human dimension. You can rely on OMEGA for unmatched custom engineering, technical assis- tance, control and courteous attention. Please visit our Custom Engineering section.


Calibration and Quality Assurance: We believe in active versus reactive customer service. To complement our current business and manufacturing operations, which focus on the needs of our customers, OMEGA continues to strive toward new levels of quality by pursuing ISO 9001 standards. We have a full range of calibration services and a quality control test centre ensuring our customers receive the highest quality products.


Prompt Sales Assistance: Fortified with manufacturing know- how and extensive warehousing around the world, OMEGA offers the most impressive lead times in the industry. Our sales representatives are able to swiftly dispatch your order through OMEGA s sophisticated, com- puterised inventory control system and provide instantaneous updates regard- ing orders, inventory, billing and infor- mation requests. Additionally, many of our accounts choose to place their orders electronically with our auto- mated ordering system. At OMEGA, no request or order is too big or too small.


We have an extraordinary family of employees, comprised of individuals who represent the very best in their fields


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Superior Technical Support: Professionalism and integrity go a long distance with OMEGA’s technical, engi- neering, sales and customer service assistance. Not matter what the enquiry, OMEGA’s engineers are always ready to discuss special requirements to support your applications. Each call, whether a technical or order-related


OMEGA’s ethic is: ‘We provide you with the products that you need, when and where you need them’. If you don’t see what you need, let us design and build it for you and we can put product information at your fingertips instantly


OMEGA has been certified as comply- ing with the require- ments of ANSI/ ASQC-Q91 for the design, manufacture and distribution of temperature, flow, pH, heating, data acquisition, pres- sure, environmental instruments and related process equipment, acces- sories, and custom assemblies, plus provision of calibra- tion services and technical and scien- tific literature. We strive to main- tain the worldwide quality standards set forth by ISO, and it is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply. Our commit- ment to our cus- tomers worldwide includes CE labelled products for distrib- ution within the European Union


question, receives a timely response, thanks to OMEGA’s efficient communi- cations system.


Let OMEGA be your off-site engineer providing free, unlimited technical assistance. OMEGA’s technical profes- sionals will also suggest the right equipment for your applications and assemble complete systems, from sensor to software, for total process calls, measurement and control.


ISO #9001 Quality:


At OMEGA, we recognise that commit- ment to quality is the key to customer satisfaction and reaching new service levels. It is OMEGA’s policy to provide basic products that meet the quality expectations of our customers in a timely manner and at a fair price. Our outlook for the future is to continue worldwide growth with growing loca- tions, expanding product lines and enhanced service systems. Ongoing success and growth are dependent on our talented employees, suppliers and our customers, working together as a team through positive communication.


A World of Production: OMEGA’s extensive world-wide inven- tory ensures off-the-shelf delivery. We have an unmatched record of getting you the products you need, when and where you need them; we’ll even inventory specific products for you. At OMEGA, our philosophy is to offer quality products as well as com- plete systems. Each engineering disci- pline has a speciality handbook published by engineers, for engineers, which contains information on OMEGA’s product lines, as well as extensive technical data to support almost any application.


EASY ORDERING: T: 0800 900 532 (NI) T: +44 (0)161 777 6611 (IRE) www.omega.co.uk


Enter 210 WINTER 2013 Irish Manufacturing


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