BUSINESS FEATURE These employees are receiving forklift training which can lead to certifi cation. (Photo courtesy of Jewett Construction Co. Inc.)
Association certifi cation Rosemont, Ill.-based National Roofi ng Contrac- tors Association’s (NRCA) ProForeman certifi cate program offers current and future fi eld managers opportunities to hone their skills and knowledge in fi ve critical areas: general education, roofi ng tech- nology, construction/business practices, manage- ment and communication, and safety. Completing the program demonstrates discipline and persis- tence on the part of the employee. The designation also demonstrates a company’s commitment to training and professionalism. “Having well-trained employees, whether
certifi ed or not, aids companies in a number of ways,” says Amy Staska, associate executive di- rector of education at NRCA. “Trained employees have better skills, more knowledge and usually are more likely to understand rationale for work practices, as opposed to simply having memo- rized series of steps.” Certifi cate and certifi cation programs have a
few added benefi ts to typical training programs. “First, they typically are more robust in scope than standard training programs, which often address single topics in discreet chunks,” says Staska. “Second, all employees receive training, but not all employees are chosen to participate in higher-level certifi cate or certifi cation programs, so they often
30 METAL CONSTRUCTION NEWS November 2013
are motivators for employees who realize their employers are investing extra time and energy in them. Both of these factors can lead to higher qual- ity of work overall as well as employee retention. Some certifi cations are necessary to comply with government regulations, such as OSHA-required forklift-operator certifi cation, or requirements such as manufacturer-certifi ed installers or insurance companies requiring NRCA/MRCA CERTA torch- applicator certifi cation.” Staska contends that while certifi cation is
important, recertifi cation is critical. “It shouldn’t come as a surprise that peoples’ knowledge and skills both can evaporate with time, either through carelessness or lack of use. Also, bodies of knowl- edge and best practices can change over time. Recertifi cation requires certifi ed parties to periodi- cally demonstrate their current knowledge or skills in order to retain their certifi cations. Though this can be accomplished through a variety of means, the end result it to satisfy certifying bodies that participants are up-to-date and accomplished to hold their certifi cates.”
Industry recognized The National Center for Construction Education and Research (NCCER) is an Alachua, Fla.-based education foundation whose credentials are recog-
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