ITFC SEASON TICKETS 2013/14 BUYING TICKETS ONLINE
BUYING SEASON TICKETS ONLINE You can now renew your season ticket online and use
either the Club’s Direct Debit scheme to spread your payments over 12 months or pay by a credit/debit card.
GETTING STARTED! There are two ways to locate the Club’s Ticket Sales
Website, from the Club website
www.itfc.co.uk go to the Tickets Tab and select “Buy Tickets”. This will take you to Ipswich Town Online Ticketing. Or go direct to the site at
www.itfc.talent-sport.co.uk
Your renewal or application form has the details you need to login, your customer number and password. This is case sensitive so ensure you copy correctly. Once you have logged in you can then update details including setting your own password. We advise you to reset your password. If you have never purchased from the Club before and there are no details for you on our Ticketing System then you need to “Register” to provide details. Once you are logged in successfully, if you are renewing your seat then select “Season Ticket Renewals”. The system will automatically find your current season ticket and it will be priced correctly for your customer price band.
If you are a new purchaser select “New Season Tickets” and you can select a graphical view of the stadium to see available seats. Select the seat you wish to purchase and confirm the price band in the shopping basket. The system will take you through to your shopping basket. At this point it will also allow you to enrol your season ticket seat on to the Cup Prepayment Scheme. As you enter through the transaction it will first request the card payment details for the Cup Prepayment Scheme. Next it will ask you to select your payment method for your season ticket.
If you select Direct Debit it will require the Bank or Building Society details needed to setup a Direct Debit. To use this scheme you must be 18 years or older and hold a bank or building society current account which can support a Direct Debit. Parents or guardians may make an application and enter into an agreement for a season ticket to be used by a person aged under 18. Direct Debit payment is not available for the Under 11 season Ticket priced at £10. Once the transaction is completed the system will confirm your purchase and email you the payment schedule and a copy of the Direct Debit Guarantee
If you select Card Payment the screen will refresh to a typical card payment screen. You can at this point select to use any TeamCard points you have, from the Select Payment Method drop down menu. The system will remove the number of points you select and revert to the typical card payment screen where the balance will need to be paid by providing card details. Once the transaction is completed the system will confirm your purchase and email a confirmation and receipt to you. For all concession priced season tickets we will need to see a copy of a birth certificate, driving licence or passport as proof of age, or in the case of student tickets the applicable educational proof. This can be posted to the Club through the summer or scanned and emailed to
mainticketoffice@itfc.co.uk.
The same system is available to you throughout the season to purchase additional match tickets where you can also select to “Print at Home” rather than having to wait for the post or collecting at the Club on a matchday. If you require any assistance either call the Ticket Office on 0844 80 11 555 or email us on
mainticketoffice@itfc.co.uk
WWW.ITFC.CO.UK H 12
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