CANAL DIGITAL Kabel TV, Norway’s largest distributor of TV and broadband within the cable segment, is to deploy a full-scale Agama DTV Monitoring Solution for end-to- end quality assurance of its nationwide cable TV service. With this deployment, covering the distribution network all the way down to each set-top box, Canal Digital expects to systematically improve service quality, raise operational efficiency, and further increase customer satisfaction. Canal Digital Kabel TV,
backed by Telenor, delivers future-oriented TV and broadband services to around 500,000 Norwegian homes,
Agama will provide ‘full insight’ for Canal Digital Kabel
utilising high-capacity and future proof Hybrid-Fiber-Coax (HFC) and Fiber-To-the-Home (FTTH) networks. The selected realtime quality monitoring solution will provide Canal Digital with full insight into
the distributed DVB-C service quality across its deployment, with Agama Analyzers throughout the hybrid IP/cable network and with the Agama Embedded Monitoring Solution integrated with the ADB hybrid STBs. By processing, correlating and presenting all relevant QoE and QoS information, together with service usage and system health, aggregated from all monitoring locations, the central Agama Enterprise Server EX is claimed to give instantaneous end-to-end overviews of the delivered video service quality and show the extent of any problem and its position. Canal Digital was voted as
having the best customer service in Norwegian TV distribution for 2011. 4.D55
Red Bee Media
BSkyB subtitling deal announced
By Ian McMurray
MEDIA MANAGEMENT company Red Bee Media has announced a five-year deal with BSkyB to provide subtitling services in the UK. Red Bee Media says that it is
exclusively providing all live subtitling for six Sky channels — Sky News, Sky Sports News and Sky Sports 1-4 — and pre- recorded subtitling for a suite of Sky services including Sky 1, Sky Atlantic and Sky Living. “This deal with BSkyB is a significant win for Red Bee Media,” said David Padmore, director, access and editorial, Red Bee Media (pictured). “We believe it’s essential to make TV accessible to everyone, and we’re looking forward to working with BSkyB to deliver our industry- leading subtitling services to
“Significant win,” says Padmore
the 10 million plus Sky subscribers across the UK.” Red Bee Media says that its Access Services group is the largest in Europe and has been providing subtitling services for over 25 years. According to the company, it delivers more than 100,000 hours of subtitling per annum for broadcasters in the UK, France, Germany, Spain and Australia, as well as audio description and signing services. 1.B26