This page contains a Flash digital edition of a book.
Case Study Streamlined Payment and Collection at OCS


Albany Software is a leading authority in the electronic payments market and provides a comprehensive portfolio of payment, collection and document distribution solutions. Originally conceived to provide one of the first BACS solutions, Albany now supports a significant portion of the BACS market, and has been a BACS approved bureau since 1999. The main incentive for One Complete Solution (OCS) to utilise the Albany bureau solution, was the ability to automate the payment and collections of funds, thus saving valuable time and money. OCS has grown into the largest


family owned property support services provider in the UK. Comprising of specialist cleaning, catering, security, transport, technical and hygiene services. With over 50,000 employees, OCS is a UK market leader in the provision of multiple cleaning and support services.


Sage and Albany OCS uses Sage Line 500 v5.5 and Albany Bureau solution. These solutions integrate and enable the company to manage the payment and collection of funds electronically for multiple sites. OCS chose to use Sage Line 500 as


26 Additions The Guide – 2012 Edition


their Enterprise Resource Planning solution and use the full Sage Line 500 functionality. Alan Whitehill, project manager at OCS says, “With 256 concurrent users, Sage Line 500 enables us to control what our employees see via the menu structures. There are distinct benefits to this functionality including the ability to segregate tasks and added security”. Albany Software supplied OCS with a


bureau solution, which saves OCS time, increases efficiency and reduces costs by automating the payment and collection of funds. It replaces the traditional paper-based methods of funds transfer, reducing both time and bank charges. OCS submit their files directly to BACS via Bacstel-iP and funds are then simultaneously credited and debited between bank accounts. Acknowledgements and receipts for their audit trail are fed back into the bureau solution electronically.


System security Albany Software is one of the first solution providers to have software approved by BACS. OCS keeps its system security in line with the recommended BACS guidelines and follows the two-stage signing process. Using the Bacstel-iP security measures OCS have smart cards registered to their


individual users, enabling them to follow the two stage signing process, ‘signing’ files virtually and then sending them to BACS. Albany’s bureau software is fully


compliant and ensures management and visibility of all BACS submissions. With user-friendly interfaces and high throughput potential, the solution combines bureau capability with desktop control, making the download of BACS reports and other functions very easy for OCS to use. Albany prides itself on the level of


support that they provide throughout; from implementation to the training, right through to providing additional technical support, which is why so many customers recommend the Albany offering.


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124  |  Page 125  |  Page 126  |  Page 127  |  Page 128  |  Page 129  |  Page 130  |  Page 131  |  Page 132  |  Page 133  |  Page 134  |  Page 135  |  Page 136  |  Page 137  |  Page 138  |  Page 139  |  Page 140  |  Page 141  |  Page 142  |  Page 143  |  Page 144  |  Page 145  |  Page 146  |  Page 147  |  Page 148  |  Page 149  |  Page 150  |  Page 151  |  Page 152  |  Page 153  |  Page 154  |  Page 155  |  Page 156  |  Page 157  |  Page 158  |  Page 159  |  Page 160  |  Page 161  |  Page 162  |  Page 163  |  Page 164  |  Page 165  |  Page 166  |  Page 167  |  Page 168  |  Page 169  |  Page 170  |  Page 171  |  Page 172  |  Page 173  |  Page 174  |  Page 175  |  Page 176  |  Page 177  |  Page 178  |  Page 179  |  Page 180  |  Page 181  |  Page 182  |  Page 183  |  Page 184  |  Page 185  |  Page 186  |  Page 187  |  Page 188  |  Page 189  |  Page 190  |  Page 191  |  Page 192  |  Page 193  |  Page 194  |  Page 195  |  Page 196  |  Page 197  |  Page 198  |  Page 199  |  Page 200  |  Page 201  |  Page 202  |  Page 203  |  Page 204  |  Page 205  |  Page 206  |  Page 207  |  Page 208  |  Page 209  |  Page 210  |  Page 211  |  Page 212  |  Page 213  |  Page 214  |  Page 215  |  Page 216  |  Page 217  |  Page 218  |  Page 219  |  Page 220  |  Page 221  |  Page 222