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NEWS 4 News


Market and industry update


10 Special report: Sony Technology Conference 2012 Greater engagement with customers becomes Sony’s top priority


Average net circulation for the 12 issues distributed between 01 Jan 2010 - 31 Dec 2010 6,377.


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12 Product News 14 Special report: CES 2012 New screen technologies stole the limelight at the show


FEATURES 20 An independent point of view By Robert Hughes, Hughes Electrical


24 Media streaming Are customers buying into media streaming technology?


28 Beat the competition: RGB 30 Retail tookit


Dennis and Jason Digwa explain what it takes to get to the top in electrical retailing How can electrical retailers play to their strengths?


32 Dishwashers Will the latest technological advances increase market penetration of dishwashers in the UK?


REGULARS 21 Amdea comments Douglas Herbison reviews legislation that ensures the safety of electrical products


36 Service Matters Are some TVs more suitable than others to be used with games consoles? Barry Street examines the options


The IER magazine now also comes in a digital format – check our website: www.independentelectricalretailer.co.uk


February 2012 The Independent Electrical Retailer 3 Media streaming 24 Product News 12


Dishwashers 32


THE


CES 2012 14


CONTENTS


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