news
Screen-based management T
wice named the region’s most efficient airport and four times the most punctual, Oslo Airport Gardermoen is
protecting its reputation for performance with a new operations centre which is among the most advanced in Europe. At the heart of the centre is Zetron’s Acom
Advanced Communications System, a touch- screen system that enables just three operators to handle many of the radio and telephone calls between the 13000 people and 100 companies that together keep the airport constantly open for business. At Gardermoen, the Acom system brings 27
TETRA, VHF and UHF radio channels and 60 PABX lines together in a single screen display, making it easy for operators to co-ordinate key elements of ground operations – from power and other support systems to security, fire and rescue. Te displays enable operators to swiftly make the right decisions and get the right teams and people talking to keep the airport functioning efficiently.
Graphical control Zetron’s installation partner at Gardermoen was the Norwegian integrator TC Connect, which
Ground services at Oslo Gardermoen are being co-ordinated by a new operations centre
configured the Acom system to operate with multiple brands of existing hardware, including the airport’s Motorola TETRA radio system equipment,. It also worked with the control staff to customize their display screens. “Te graphical user interface is one of the
many strengths of the Zetron system”, said Alf-Einar Larsen, project leader at Gardermoen. “It means that each member of staff can log on
and have information presented to them just the way they want it. Te combined Zetron and TC Connect team has delivered a highly capable solution that will enable us to maintain and build upon our reputation for quality service to airlines and travellers even as we set out on our latest expansion programme.” Similar Zetron systems are already in service at other airports, including Geneva and London Heathrow.
Saving costs through a joint communications service Using a Software Integrated
Communications Control System (SICCS) hosted by the control room systems supplier APD, Wiltshire Fire and Rescue Service (FRS) now shares the police telephony platform. This enables it for the first time to access the full range of TETRA features on the national Airwave network, at a fraction of the cost of buying a dedicated ICCS. The FRS control room simply connects to the existing joint fire/police APD Cortex system, which is partitioned so each emergency service has a dedicated system, tailored for its needs. “The decision to deploy the joint service
Shared control room facilities are bringing performance improvements and cost savings for police and fire services
I 10
n the west of England, police and fire and rescue services in the county of Wiltshire
have combined their communications with technology which will improve productivity and save money for both bodies. Already they are benefiting from big cost savings.
was a simple one”, explained John Cox, of Wiltshire Fire and Rescue Service. “The hosted nature of the Cortex SICCS service, combined with the ability to share services, will help us meet new budget cuts, secure ROI [return on investment] quickly, while helping us improve the service we offer. “The joint service will also help from a
strategic level – providing senior officers within both organizations with access to a complete view of incidents that involve fire and police.”
Pooled capacity With the hosted SICCS, Wiltshire Police are making savings by cutting the number of CCI (Command and Control Interface) ports they require from Airwave. Functionality within the hosted Cortex SICCS allows pooling and virtual reallocation of CCI ports between multiple organizations. In this way, Wiltshire FRS can now use any CCI ports not being used by Wiltshire Police, increasing the capacity of their service at no additional cost. Airwave features now available to
Wiltshire FRS which had previously been available only to the police include the ability to monitor, control and patch together multiple talk group channels, respond to emergency alarms, override transmissions, receive status messages, Dynamic Group Number Assignment (DGNA) and the ability to stun radio terminals. APD’s SICCS also provides a full range of call-handling functionality, including automatic call distribution, caller name, address and GPS location.
TE TRA TODAY Issue 5 2011
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