Conclusions We are very grateful to all who took part in this survey and gave their time to share their opinions with us. We are determined to use the findings of the survey to make the UK P&I Club an even better club for the future and to develop further those features of the club that member and brokers told us were most important to them.


While we are naturally pleased to learn that there are many things about the club that our members and brokers like, we also feel that this is no reason to be complacent and there is always scope for improvement. We will be working hard to improve all areas of the Club’s performance so that the Club scores even higher in the next member and broker survey.


If you have any questions or comments regarding the member and broker survey please get in touch with your usual Club contact.


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