SUSTAINABILITY MATTERS INTRANET
In the UK, WSP has developed a Sustainability Matters intranet which provides a comprehensive knowledge-sharing platform for our technical skills and corporate responsibility activities. With over 250 pages of content and over 100 detailed case studies the site received more than 2,000 hits per month, including many from our international businesses. It is updated on a daily basis by a dedicated member of staff.
In 2011 we will be introducing reading modules drawn from the site which will form part of staff personal development plans and which will be tested for the purpose of professional institutions’ CPD programmes.
BUSINESS ETHICS
WSP is committed to maintaining appropriate ethical standards with our clients and suppliers wherever we operate. All staff are made aware of our business ethics, gifts and hospitality policy through inductions and intranet announcements. Responding to forthcoming UK legislation, which places signifi cant additional liabilities and responsibilities upon the Group and its staff to act against bribery and corruption, we have designed an e-learning course to help staff understand and manage their own personal responsibilities. This mandatory course was deployed across the global business in the fi rst half of 2011.
WSP SELLS’ EMPLOYEE EMAIL CAMPAIGN
As part of WSP’s commitment to its company value of sustainability, WSP SELLS ran a communication campaign to highlight the importance of the topic. The campaign ran between late 2009 and 2010. It started with an email campaign called Sustainable Solutions to all employees, which aimed to: • Raise employee awareness on the value of sustainability • Provide business practice examples • Provide personal practice examples • Heighten awareness on the strategy behind sustainability.
HEALTH AND SAFETY
The Group aims to safeguard its staff and all those stakeholders with which it interacts and to ensure that we meet or exceed the minimum standards for health and safety management that apply in those countries where we operate. The WSP approach to project health and safety management is to promote collaboration, effective communication and coordination in order to enable projects to be delivered safely and without risk to health.
Health and safety reporting is the responsibility of all operating company managing directors, and a register of signifi cant incidents is maintained and reviewed by the Performance Committee at least every two months. During 2010, we recorded three signifi cant injuries to members of staff. Two of these incidents occurred in Sweden, where one male and one female member of staff separately slipped on stairs. In the UK, a female member of staff slipped in a car park, fracturing her wrist. There are no planned changes to our operations as a result of reviewing these incidents.
DE-CARBONISE – REDUCING ENERGY USE IN OUR OFFICES
In 2010 in the UK, we introduced new energy effi cient IT servers and virtual infrastructure and ran a campaign to encourage staff to turn off unnecessary lights and electrical equipment. As a result across 21 offi ces the total energy consumption reduced by 4% compared to 2009 and the
associated CO2 emissions reduced by 8%.
More specifi cally, at our Birmingham offi ce we installed our Utility Monitoring system which detected a continuous high electrical base load. We rectifi ed the fault and the load was roughly halved. Over a year this saved us £28,000 in electricity bills and over
100 tonnes of CO2. Where feasible, we plan to install the system in main UK offi ces in 2011.
During the planning process, we realised that many WSP SELLS employees did not fully understand what sustainability means or the impact it has on their professional and personal development. At the same time, a few clients were beginning to place a greater focus on sustainability, so we wanted to reiterate that sustainability is a core value for WSP Group and that we were committed to educating employees on the value and practice of sustainability. In addition, letting staff know that sustainability is a key business practice that should be integrated into proposals and projects was important, too.
In 2009, 24 emails were sent out, before switching to a monthly schedule in 2010.
Example topics included: sustainable site development, energy and water saving tips, greenways, environmental certifi cations, complete streets, and tips to reduce, reuse and recycle.
The effectiveness of the campaign was measured by the annual WSP Employee Survey. Since 2008 positive staff responses on sustainability issues have increased annually for all questions and are averaging higher than other WSP businesses. In April 2010, WSP Group launched a sustainability e-learning module. As a result of increased awareness of sustainability and the interest of all staff in educational opportunities, WSP SELLS had a 97% survey completion rate, the highest of any WSP business.
WSP GROUP SUSTAINABILITY REPORT 2010 | 37
ACTIVELY MANAGING THE IMPACT OF OUR OWN OPERATIONS
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