CONFERENC 08.30 Registration

DAY ONE – MONDAY 7 NOVEMBER 2011 14.00

09.00 Opening remarks from the Chairman Re-imagine

09.05 09.35 10.05 10.50

Keynote: Vision 1 Erik Hallberg, President, TeliaSonera

Keynote: Vision 2 The Smartphone Challenge

Olivier Baujard, CTO, Deutsche Telekom Group

Coffee and speed networking Business Models

Perspective: Addressing profitability challenges • Migrating to LTE – When is the right time?

• The smart phone revolution • The threat to PC and fixed internet traffic.

11.20 Perspective: Changing the business model

• Transformation of Zain post sale of its African operations and new focus on its cash-generative Middle East operations

• Empowering individual country operations through an ‘ILEAD’ bottom-up approach

• Sharing best practices and maximising synergies to counteract fierce competition and enriching customer experience.

Abdul Malek Al Jaber, COO, Zain Group 11.50

Panel Discussion - Profiting from the cloud • Partnerships and suppliers

• Which services are going to develop and expand in the cloud?

• The demand for data storage • Security and accessibility issues.

Delfino Canas, Director Strategy & Portfolio Cloud and Content, BT Wholesale

Marc Halbfinger, CEO, PCCW

Didier Jaubert, SVP Global Services, Orange Business Services

12.35 13.35 Lunch Wholesale

Perspective: Moving away from selling capacity

• How is the structure of the wholesale market changing?

• Should wholesale operators look at distancing themselves from selling capacity?

• What are the plans for future competitors? • What challenges are facing the wholesale market?

Sally Davis, CEO, BT Wholesale Agenda subje 4 BOOK NOW! Online www.totaltele.com/world * world@totaltele.com 16.55 16.10 Emerging Markets 15.40

Perspective: Creating value in a hyper-competitive emerging market • Loyalty and retention programs

• Value added services to increase ARPU • Market segmentation.

Karim Khoja, CEO, Roshan

Panel Discussion - Where next? Which markets will be key in the next five years? • What does the future hold for Asia and Brazil?

• What other regions can we expect to flourish over the next five years?

Angel Dobardziev, Practice Leader, Ovum Tom Homer, CEO, Telstra International EMEA Mehboob Chowdhury, CEO, Citycell Luca Luciani, CEO, TIM Brasil

Chairman’s closing remarks and close day one.

18.30 World Communication Awards London Hilton, Park Lane

15.15 14.45

Panel Discussion - The opportunities for wholesale

• What other opportunities can wholesale operators venture into?

• Who are the potential future partners for wholesale operators?

• How to maximise growth and revenue. Sally Davis, CEO, BT Wholesale

Diarmid Massey, VP Int Carrier Services, Cable&Wireless Worldwide

Andrew Kwok, SVP International Business, Hutchison Global Communications Jonathan Wright, Commercial Director, Interoute

Content & Entertainment

Perspective: Making the most of content opportunities • Should operators extend their skills into content?

• Do operators want to be content providers or look at partnerships with content providers?

• What are the opportunities for making money around content?

• How should content be paid for?

• How can mobile operators manage data flows and address bottle necks?

• What’s next for content delivery networks? Gerd Leonhard, CEO, The Futures Agency

Coffee break