GENERAL INFORMATION


AIRPORT CHECK-IN It is highly recommended that all Guests check in at least two (2) hours prior to


departure for domestic flights and three (3) hours prior to departure for international flights.


AIR TRANSPORTATION Air transportation is based on Economy/Coach or similar class of service on


scheduled or charter services of IATA, U.S. or international air carriers. Designated air departure or return cities are at the discretion of PGC and are subject to change without notice. PGC reserves the right to choose the air carrier, routing and scheduling to and from each city and the right to substitute charter flights for scheduled air and vice versa. Service is subject to availability during holiday periods. All airfares quoted are subject to change without notice. Airfare is not guaranteed until full payment for the cruise/air package has been received and documents/ airline tickets have been issued. Airline tickets issued by PGC may be restricted as a result of the type of airfare arranged. As a result, you may find that your ticket may not be reissued or exchanged for another air carrier or routing. Cancellation or rebooking charges may be assessed by the airline for any changes made to the ticket. These charges are the sole responsibility of the Guest. Advance seat selection is subject to the policy of the participating air carrier and may not be available. The service and responsibility of the air carrier used in conjunction with any PGC cruise program is subject to and limited by the “Contract of Carriage” as specified by the air carrier for each ticket issued.


BAGGAGE The amount of personal baggage allowed on our vessels is not limited, but airlines


do have limitations. Airlines have become very strict about the size and weight of checked and carry-on luggage. Guests are strongly encouraged to contact the airline(s) directly regarding the specific policies that apply to your flight itinerary. Guests are solely responsible for any excess baggage fees charged by the airline at the time of check-in. PGC is not responsible for damaged, misplaced or lost baggage or other personal property of the Guests.


Baggage for hotel programs: please note that domestic Air Tahiti flights have a strict


baggage limit of 20 kg (44 lbs) per person. Excess baggage may be carried for a fee and paid directly to the airline.


CANCELLATIONS AND REFUNDS DATE OF REQUEST CHARGES


Cancellation requests received within 120 days of sailing will be subject to the following charges:


Deposited reservation cancelled more than 120 days prior to initial vacation date .................................................................................Administrative Fee of $100 per person 120-91 days prior to initial vacation date..........................10% of fare per person 90-61 days prior to initial vacation date............................20% of fare per person 60-31 days prior to initial vacation date............................50% of fare per person 30-0 days prior to initial vacation date.............................100% of fare per person


CHILDREN Any child under the age of 18 must be accompanied by an adult over the age of 21.


If the adult accompanying this child is not a parent, a “Parental Consent Guardianship Form” must be signed by parent or legal guardian and received by PGC prior to sailing.


PGC is unable to accommodate children under one year of age and reserves the


right to restrict the number of those under three years of age. Babysitting services cannot be arranged in advance nor are guaranteed. Parents must be diligent to guard their children while on or near the balconies. The ships are not equipped to provide pre-natal, post-natal or pediatric services.


CRUISE DOCUMENTS


Cruise documents and airline tickets will be sent to Guests after receipt of final payment and required Guest information, approximately 25 days prior to departure.


CRUISE FARES: SINGLES, TRIPLES AND CHILDREN The cruise fares shown are in U.S. dollars and are per person, double occupancy.


PGC reserves the right to limit the number of single occupancy cabins on any sailing. Single fare for categories OS, GS, A, B, C and D is 100% of listed cruise fare. Single supplement for staterooms 763, 764 and categories E and F is $1,395–$2,495 in addition to listed cruise fare and varies by voyage. Children 11 and under as triples pay 50% of the minimum category fare. Adults and children 12 and above as triples in categories B - F pay 50% of the minimum category fare, while those booked in categories OS-A pay the minimum cruise fare. The fare paid by the Guest covers all normal shipboard services, meals, gratuities, accommodations and facilities. It does not cover airfare (unless otherwise specified), shore excursions, sightseeing or meals ashore, port charges, NAFTA or airline taxes, air and cruise ship fuel surcharges, airline ticket fees, premium liquor, wines, laundry or valet services or any other items or services of a personal nature unless otherwise specified. Air taxes and air and cruise ship fuel surcharges are estimated by PGC at the time of sale based on taxes and fuel surcharges levied by air carriers traveling to your destination and fuel/oil prices in the world at that time. The amount herein may vary. The cruise ship fuel surcharge is additional revenue to PGC. PGC makes every effort to adhere to the specifics shown in this or any publication. However, circumstances may necessitate variations. Pre-registered rooms


for early check-in, flight schedules, hotels and transfer prices are based on exchange rates and available contracts at the time of printing. The company reserves the right to change these prices for exchange rate and other


fluctuations at its discretion. All cruise and air fares listed are in effect at the time of printing. Cruise fare is guaranteed when the payment of deposit is received; the only exception is an event causing significant change in company operating costs, such as a major change in world conditions, a sharp increase in fuel, oil prices or other circumstances beyond the control of PGC. All information contained herein is subject to change.


CURRENCY PGC requires that all payments made to the company shall be in U.S. dollars, the


official currency aboard ship. At the time of embarkation, we request a confidential registration of an accepted credit card. The night prior to your final disembarkation from the ship, a detailed statement of your shipboard charges for onboard services and products will be delivered to your suite. All such charges must be paid in full by cash, traveler’s check or accepted credit card (Visa, MasterCard and American Express). When in major ports of call, local bank representatives may be on board to convert U.S. dollars to local currency for your convenience. In certain ports of call, due to local regulations, the ship purser’s office will not be able to exchange foreign currency for U.S. dollars.


DEPOSIT AND PAYMENT A deposit of 20% of the passage fare is required within 72 hours of reservation to


confirm a booking. Final payment must be received ninety (90) days prior to departure of the vessel or scheduled air tour departure when included. Final payment must be received within 48 hours for bookings made within 30 days of departure. Payments cannot be transferred to alternative bookings within 120 days of sailing. Payment may be made by personal check, American Express, Visa, or MasterCard.


DRESS CODE FOR EVENINGS Evenings on board are elegant, yet they are not formal. “Country Club Casual” or


resort wear is appropriate for all evenings. For gentlemen, this means slacks and a button-down shirt, for example. No ties are required at any time, although gentlemen may wish to bring one blazer to wear on the evening of the Captain’s Welcome Reception. For ladies, pantsuits or informal cocktail attire are recommended. Please note that jeans, shorts and tee-shirts are not appropriate for evening wear on board.


EMBARKATION/DISEMBARKATION


Please refer to your cruise ticket for confirmation of embarkation time. All Guests disembarking should plan on vacating their stateroom shortly after arrival time.


FLIGHT CONFIRMATIONS PGC confirms preliminary flight schedules 60 days prior to departure. Final schedules


will be included with your cruise documentation. Because airlines occasionally change flight schedules, we recommend you reconfirm your flight numbers and times 72 hours before departure. For airline seat assignments, special meal requests and the addition of frequent flyer numbers to records, you must contact the airlines personally or through your travel agent.


GRATUITIES All shipboard gratuities for onboard staff are included in your cruise fare.


GUEST PROTECTION PROGRAM We want to ensure that your PGC vacation is not only exceptional, but also worry-


free. That’s why we make the Guest Protection Program available to our Guests. It is the easy and affordable way to protect your vacation investment should you need to cancel your trip and to protect yourself against unexpected occurrences and expenses while travelling. It allows you peace of mind while you travel with us. Complete details on terms and conditions are fully presented in the Description of Coverage insert included with PGC invoices or are available by calling the plan administrator, TripMate at (800) 888-7292.


HEALTH AND MEDICAL MATTERS Each Guest represents and warrants that he or she is physically and otherwise fit


to travel on the voyage. PGC will not accept reservations for Guests who will be past the 6th month of pregnancy by the end of their cruise. Any physical disability that may require attention or treatment must be reported to PGC at the time of booking. Guests confined to wheelchairs must notify PGC at the time of booking and should be aware that the Marina is not accessible via elevator. Most ports on the cruise require tenders to go ashore and may preclude a wheelchair Guest from leaving the vessel. This decision must be made by the ship’s Captain and is binding. PGC strongly recommends that wheelchair Guests travel with someone who is able to assist them. Shipboard medical services and facilities, including doctor, nurse and medications, are available to all guests at a reasonable charge.


ITINERARY Guests acknowledge that the scheduled itinerary is subject to delay, modification,


or port-of-call cancellation due to weather and other causes beyond the control of PGC. If necessary, at the sole discretion of PGC, PGC may substitute ports of call or make tinerary changes. Further, reservations are subject to change in the event of a full ship charter. In the event of a charter of the vessel or stoppage of labor for whatever cause or for any other reason beyond its control, PGC may cancel or postpone any scheduled sailing and shall not be liable for any loss to Guests by reason of such cancellation or postponement.


38 Paul Gauguin Cruises | To the Soul of the South Seas


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