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State Farm®


CATASTROPHE RESPONSE When a natural disaster strikes, State Farm is there to help. Our State Farm Catastrophe Team®


HAIL


Schwinke has seen the aftereffects of a big hailstorm: broken home and car windows and intense damage to roofs. But the damage that occurs after such a big storm can be easily mitigated. “If you do have a loss, you’ll want a qualifi ed repair person to make temporary repairs to protect what you have,” says Schwinke. That includes covering holes to make sure car and home interiors aren’t exposed, and reviewing roof damage to see if leakage can happen. If hail is in the forecast, the best thing you can do is get


yourself and your belongings under cover. And if you’re in the market for new home materials that need to hold up to severe storms, check into those that are impact-resistant. Bonus: Using impact-resistant materials may qualify you for a homeowners insurance discount if you live where hail is a threat.


is specially trained and ready to


mobilize 24 hours a day, seven days a week. In a major disaster our Mobile Catastrophe Facility can be on location anywhere in the continental United States within 48 hours. It’s a state-of-the-art claims offi ce on wheels—complete with generators and a communications satellite in a custom-built 53-foot semi trailer. If local power and phone lines are down, that won’t stop State Farm from providing support and handling claims.


In the fi rst hours after a disaster, remember your agent’s offi ce also may have been damaged. In such cases State Farm will publicize a toll-free telephone number through local radio, television and newspapers and on statefarm.com®


.


You can help us handle your claim as quickly as possible by making a complete room-by-room inventory of your damage and your damaged property. If possible include the following information for each item:


1 Brand name 1 Model number 1 Age 1 Purchase price 1 Place of purchase


Other information may be needed for certain property. Always have a detailed inventory of your personal belongings so you’re prepared. Taking pictures or a video of your home and its contents can be helpful.


See our Grab & Go Checklist, page 14.


For more tips on protecting your home, visit the Institute for Business and Home Safety at disastersafety.org.


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