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WARRANTY & ORDERING INFORMATION


PRODUCT WARRANTY TERM


PRODUCT LIFETIME ONE YEAR


Picnic Table Frames: UT, UTH, XT, XTH, WUT, WUTH, WXT, WXTH


Powder Coat, Enamel, & High Heat Paints; Lumber; Trash & Recycling Lids & Liners; Plaques; Decals; Resin Fill; Umbrellas; Pet Waste Stations; Concrete Firerings


THREE YEARS Flag Poles FOUR YEARS Thermo-Plastic Coating FIVE YEARS


Picnic Table Frames (those not included in Lifetime War- ranty), Park Bench Frames, Steel and Aluminum Bench and Table seat/top Structures, Recycled Plastic Compo- nents, Bike Racks, TRH and TRQ Frames, Steel Trash Receptacle and Planter Structures, Pedestal Mounts, Tissue Holders, all Grills, Utility Tables, Steel Campfire Rings, Lantern Holders, Table Mover, Hot Coal Bin


FIFTY YEARS Recycled Plastic


OTHER INFORMATION Original Owner Only


No Warranty on Lumber shipped outside the United States. Water Repellant recommended on Lumber.


REQUIREMENTS EXCLUSIONS All products must:


Vandalism.


1) be assembled and installed according to manufacturer's specifications and instructions.


Warranted by Old Glory Pole Co.


Limited and Prorated Warranty on coating material against defects when subjected to normal use and proper maintenance.


Recycled Plastic warranty applies only to components that have been cut, drilled, or routed by the manufacturer. This warranty does NOT cover plastic purchased in raw stock form by customer and cut, drilled, or routed by customer for custom application. Recycled Plastic and Thermo-Plastic coated components include a UV stabilizer to retard effects of natural exposure. We cannot warrant "fading" or surface "contamination" due to extreme variations in levels of exposure and in the definition of "fading".


Material decomposition only. Warranty claims must be filed within the warranty period and must include a copy of the invoice or the purchase order.


Except as specifically stated herein, all warranties (expressed or implied) are hereby excluded. This Warranty excludes any liability, consequential damages, or related costs.


ORDERING INFORMATION


Write Purchase Orders and Payments to: R. J. Thomas Mfg. Co., Inc. R. J. Thomas Mfg. Co., Inc. is a small business.


GSA Contracts are available for federal accounts. Contact Customer Service for Contract information.


PRICE: All prices are F.O.B. Cherokee, Iowa. Prices subject to change without notice. Quantity discounts and freight allowance available.


TERMS: Net due 30 days from date of invoice to those with established credit.


First time orders and others:


prepayment in full before shipment. Finance charges after 30 days. Payment by credit card is accepted using:


FREIGHT: Prepaid and added to the invoice, or third-party billed. Weights listed are approximate and do not include packaging. Shipment will be made by the quickest, most economical and practical means possible. Call for freight estimate. Most products are shipped unassembled to minimize shipping costs. Detailed assembly instructions are included with fasteners.


LEAD TIMES: We encourage you to order as early as possible. Our usual lead times run four weeks. Busy season lead times can reach to six to eight weeks. When you order early we can better arrange delivery to meet your needs.


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SPECIFICATIONS: Specifications were in effect when printing this catalog. Since product improvements are always being made, we reserve the right to change designs, specifications and discontinue products without notice. Where changes have been made, revised products will be shipped unless specific arrangements have been made to the contrary.


ADDITIONAL INFORMATION: Contact us if you require additional information on product specifications, assembly, or installation. Spec Bulletins are available on our web site.


MODIFICATIONS: If a desired combination of features, materials, options, or accessories is not covered in this catalog, contact us and we will advise as to availability and price.


RETURN POLICY: No returns are accepted without prior approval. Call Customer Service for a Return Authorization (RA) number. Requests must be made within thirty days of receipt of product. No returns will be accepted after thirty days. Products must be returned in original packaging, must not be used or damaged, and must be in resalable condition. Returns may be subject to a restocking charge. Return freight must be prepaid.


ORDER CANCELLATION: Orders may be cancelled prior to shipment. Conditions will vary. Orders with custom plaques/ engraving, etc. cannot be cancelled once we receive final design approval. Orders cancelled after shipment are subject to return freight charges and restocking fees.


PARK • STREET • CAMP SITE PRODUCTS


• Toll Free: 800-762-5002 • • FAX: 712-225-5796 •


2) be properly maintained according to manufacturer's instructions.


3) not have been altered by the addition or


deletion of parts, or modified in any other manner.


Damage caused by incorrect assembly, installation, application (use), or negligence.


Natural or manmade disasters.


Cosmetic changes due to weathering - including paint fading, discoloration of wood, or color fading or spotting of coated steel and recycled plastic products caused by exposure to natural elements or chemicals.


Scratches, dents, or marring caused by normal use and public exposure.


Seasons checks, twisting, or splintering of wood caused by climatic differences or lack of proper maintenance.


Loss or damage in transit while product is responsibility of carrier.


High heat paint subject to overly built fires.


Premature rust-through of grill boxes due to improper cleaning or maintenance.


Premature rusting or discoloring caused by corrosive environment or while in ocean transit.


Damage caused by animals or wildlife.


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