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MATTGRIMES interview
makingsureit’sall
PLAINSAILING
T
OceanViewtalkstoMattGrimes,Directorof
Port,LogisticsandItineraryPlanning
he planning of a single cruise, outwhereyougo,howyougetthere
let alone a whole yearly andwhatyoudoonceyouarrive.”
schedule, is a complex and “Noteveryonecanlivenextdoorto
challengingbutinterestingtask. our ports, so we organise coaches
Matt explains that his department and anything else required to get
looks after the ship’s itineraries.This thosewhoaregoingoncruisesfrom
involves deciding where each their homes to their port, ensuring a
journeyshouldbeginandend,which smooth and relaxing beginning and
ports it should visit and what endtotheircruiseholiday.
activities are available on land. The “There’sneveranaveragedayinour
department is also responsible for office – a fair amount of the time,
organising shore-side port we’renoteveninanoffice!OnedayI
organisationandlogistics,arranging mightbegivingadviceandevidence
what is to be brought on and off the in the House of Commons about the
shipandtransportingpassengers. crusieindustry,asIdidquiterecently,
“Foreachtour,we’rereallyinvolved and the next helping to make
in every step of the process,” says arrangements for a ship that’s had a
Matt. “Wedevelopthetourproducts delay and can no longer meet its
themselves, then the marketing planneditinerary.
products and literature, then we run
the booking process. We charter
aircraft through the winter, so I
organise that all around the world.
Basically, we’re in charge of sorting
“WithmoreON-SHIP
ENTERTAINMENT,locations,
destinationsandactivitiesbeingaddedto
Fred.Olsencruisesallthetime,therereally
isSOMETHINGFOREVERYONEand
Mattisopentonewideas!”
PAGE39 AUTUMN2009
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