Contents
RETAIL FRAUD ISSUE 4 AUGUST 2009
EDITOR
John Wilson
FEATURES
07834 460345
john@retail-knowledge.com
10
ADVERTISEMENT
18
OUTSOURCING FRAUD
MANAGEMENT
MANAGER
Is the market ready? ‘yes’ argues
Keith Newton
0116 287 4244
Geoffrey Northcott
keith@retail-knowledge.com
27
HEARD IT ON THE GRIPE VINE
DESIGN
How internal communications is the latest
Whitewater GFX
weapon in Shrink management
Angi Egan on Say Hello and Wave Goodbye to crime
08452 998596
MANAGING DIRECTOR
28
THE ETHICAL HACKER
CoverStory
Paul Bessant One man fights fire with fire and fraud
0207 903 5177
from the inside
It will all come out in the
paul@retail-knowledge.com
wash – Retail Fraud meets
COVER PHOTOGRAPHY 29
DOES THE RECESSION MEAN
the world famous Laundry
Martin Burton
MORE FRAUD?
Man Jeffrey Robinson and
Author of the Global Retail Theft
the New Yorker’s take on
SUBSCRIPTIONS
everything from global
Barometer Professor Joshua Bamfield
For Subscription to Retail
dishonesty to Mumbai call
explores the link between thrift and
Fraud please visit
www.retail-knoweldge.com
theft
where you can register for
14
centres
free
6
RETAIL FRAUD GOES
© 2009 All rights reserved. ON THE ROAD
All trademarks or registered
Why the success of Retail Fraud
trademarks belong to their
2009 has spawned a road show
respective companies.
that rolls into Leicester on
No part of this publication
October 7
may be reproduced, stored
in a retrieval system or
NEWS
transmitted in any form or
10
by any means, electrical,
mechanical, photocopying,
‘Just Say Hello‘ – why this
recording or otherwise,
simplest of greetings can disarm
without prior written a would-be shoplifter
permission of the publisher.
35
LETTERS
Readers have your say
37
NEW KID ON THE
REGULARS
BLOG
Retail Fraud hears from John
Murphy of Lifestyle Sports, a
name that is bigger in the Irish
and Czech Republics
7
38
PARTNERS IN
CRIME
Town Centre Partnerships come
www.retail-fraud.com
under the crime spotlight
Swine Flu – nothing to be sneezed at
ISSUE 4 AUGUST 2009 • 03
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