Feature
The reality is there are hundreds
Neil O’Neil
of major breaches every year in
who fights
the UK involving significant high
fire with fire
street names, yet few make the
headlines. Because of the nature
of their profession Digital
Forensics Investigators, such as
those employed by The Logic
Group, will regularly get to hear
about them but are legally-bound
to keep the details confidential, as
most will have non-disclosure
agreements in place.
With the Government’s recent
update to the National Security
Strategy and the appointment of a
full-time officer for credit card
fraud at Serious Organised Crime
Agency (SOCA), it’s only a matter
of time before full disclosure
becomes as common here as it is in
the US. This means the days of
companies getting away with
burying their data breaches are
numbered.
There’s a general industry
perception that from a PCI Data
Security Standard perspective the
UK is about 12 months behind the
US and about 12 months ahead of
the rest of Europe. The statistics
back this up; 19% of formally
investigated credit card breaches
handled by a leading US forensics
team (Verizon 2008 Data Breach
Report) were PCI DSS compliant.
So even when we do achieve
parity with the Americans, in
terms of becoming PCI compliant
at least, UK brands still have a
20% greater chance of a data
breach. A sobering thought. So
what are the options?
To prepare for a credit card
breach a different mindset and
different approach is required;
above all preparation is key. If you
have a breach do you know who
to call? If the perpetrator is
identified will you pursue legal
action? Do you even know how to
reduce your risk of a breach?
Let’s look at this in more detail:
WHO TO CALL WHEN YOU
SUSPECT A BREACH?
You need to plan this in advance
as breaches tend to come at
inopportune moments and there
aren’t many Digital Forensic
Investigators listed in the Yellow
Pages. The advantage is that
30 • RETAIL FRAUD
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