RAC World February 2009

WIN one of 10PAIRS of ticketsIgnition
to the BTCC
As the cars are revving up for anotherNews, advice, competitions
exciting British Touring Car Championship
season, we have 10 pairs of tickets to
give away for the season ﬁnale at Brands
Hatch on 3-4 October 2009. Not only will
you be able to enjoy a family day out, but
you can also cheer on Team RAC’s Colin
Turkington and Stephen Jelley
To enter simply send your name,
address and membership number on a
postcard to: BTCC 2009 Prize Draw, Seven
Squared, 20 Upper Ground, London SE1
9PD. Closing date 14 September 2009.
The 2009 Calendar
4-5 April Brands Hatch 25-26 April
Thruxton 16-17 May Donington 30-31 May
Croft 13-14 June Snetterton 1-2 August
Oulton Park 15-16 August Knockhill
29-30 August Silverstone 19-20 September
Rockingham 3-4 October Brands Hatch
TERMS AND CONDITIONS FOR BTCC PRIZE DRAW 1. Entries to BTCC Free Pair of Tickets Prize Draw must be received by 14 September 2009; the draw will
take place on 14 September 2009. Transport to the race day is not included. 2. Entry to RAC World prize draws are open to all RAC Members who are residents
of the UK and Channel Islands, except employees of the RAC or Aviva Groups, their suppliers and associated agencies or anyone connected with the free prize
draws. 3. One entry per draw per household. 4. Entrants must be aged 18 or over. 5. Winners will be selected at random and notiﬁed by post. Their details will
be available two weeks from the notiﬁcation of the winners, upon written request to: RAC Prize Draw Winners, RAC Marketing, Sienna Floor 4, 8 Surrey Street,
Norwich NR1 3NG. 6. No cash alternative will be offered. 7. Draws will be made by an independent person. 8. The judge’s decision will be ﬁnal. 9. No responsibility
will be accepted for entries lost, damaged or delayed in post. Proof of posting is not accepted as proof of receipt. 10. No correspondence shall be entered into
regarding any matters in connection with free prize draws. 11. The winners may be required to participate in post-event publicity. 12. The promoters reserve the
right to change or replace the prizes at any time for prizes of equal or greater value. 13. In the event of unforeseen circumstances the promoters reserve the right to
withdraw the promotion entirely or change or substitute it with another offer of equal or greater value. 14. The promoter is RAC Motoring Services. 15. No purchase
necessary. RAC reserve the right to amend terms and conditions.
RAC is No.1 three years in a row
Annual study reveals RAC is No.1 for motorists
RAC is the motorist’s ﬁrst choice for the third provider. The study of more than 3,000 UK
year in a row for roadside assistance. motorists showed that RAC received the
The results of the UK Roadside Assistance highest overall ranking in the study, which
Study* – an annual study by consumer research looked at three factors driving customer
company J.D. Power and Associates – shows satisfaction: timing, operator/dispatcher and
that RAC ranks No.1 for customer satisfaction mechanic/vehicle driver.
for roadside assistance and has secured the And there’s more awards for
top spot more times than any other breakdown RAC, turn to page 11...
*J.D. Power and Associates 2008 UK Roadside Assistance Study/SM. Study based on 3,102 responses measuring
opinions of customers with their roadside assistance provider. Proprietary study results are based on experiences and
perceptions of customers surveyed in October-November 2008. Your experiences may vary. Visit jdpower.com
RAC WORLD
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