AUTOMOTIVE
8D Problem Solving ISO/TS 16949:2002 Foundation ISO/TS 16949:2002 Internal Auditor
The course has been structured to give you a strategic This course is designed to give you a thorough ISO/TS16949:2002 is an ISO technical specification which
understanding of the principles and use of 8D problem knowledge of ISO/TS 16949:2002 and its application. aligns existing US, German, French and Italian automotive
solving. Designed for people working with ISO/TS 16949:2002 in quality system standards within the global automotive
the automotive sector responsible for developing and industry. This course is suitable for you if you are, or will
Duration: 1 Day implementing management systems or those who be, responsible for conducting internal audits within your
Times: 09.00 – 16.00 require an understanding of this standard. This course organisation. You will learn to use the most appropriate
Content: The 8D concept is also useful for people conducting or involved and reliable techniques for the Automotive Sector. On
Applying 8D techniques with audits. successful completion of the course you will be awarded
Benefits of 8D techniques an IQMS approved certificate.
Applying 8D principles Duration: 1 Day
Utilising 8D solutions Times: 09.00 – 16.00 Duration: 2 days
Links with Product Realisation Content: Aims of ISO/TS 16949:2002 Times: 09.00 – 17.00
and APQP Implementation issues Content: Background to Quality Management
8D investigative analysis Process models Setting quality objectives
Effective use of problem solving Addressing Customer Requirements Measurement and analysis
Adapting concepts for everyday The role of Top Management Process based quality systems
activities Certification issues Continual improvement
Continual Improvement The 8 quality management principles
Fees: £297.00, plus VAT ISO/TS 16949:2002 requirements
Dates: See schedule Fees: £297.00, plus VAT
Dates: See schedule Fees: £597, plus VAT
Dates: See schedule
Product Realisation (APQP) Failure Mode & Effects Analysis (FMEA) ISO/TS 16949:2002 Lead Auditor
This course covers the needs and expectations of This course covers the needs and expectations of This course is a variation of our very successful IRCA
Product Realisation / APQP within the customer Failure Mode and Effects Analysis within the contractual Registered ISO 9001:2008 Auditor/Lead Auditor Course.
contractual requirements of ISO/TS 16949:2002. requirements of ISO/TS 16949:2002. It has been designed and developed specifically for those
involved in auditing within the automotive industry
Duration: 1 Day Duration: 1 Day supply chain and to the requirements of ISO/TS
Times: 09.00 – 16.00 Times: 09.00 – 16.00 16949:2002. The course focuses specifically on auditing in
Content: APQP requirements Content: FMEA concepts automotive manufacturing scenarios and will develop the
APQP within ISO/TS 16949:2002 Creating an FMEA auditor skills of anyone who works in that environment.
Reasonable expectation of each Using the FMEA
activity Strategic application of FMEA
Duration: 5 days
Benefits of ISO/TS 16949:2002 Reviewing FMEA’s
Times: 08.30 - 19.00 (Days 1 to 4)
How failure occurs Developing its application
08.30 – 16:00 (Day 5)
When it goes wrong FMEA’s within ISO/TS 16949:2002
Content: Auditor skills and attributes
Where it goes wrong Empowering personnel
Background to Quality Management
Zero defects by design Focusing the sub conscious
The 8 quality management
An auditors perspective The core preventative tool
principles
Top management requirements Exploring business benefits
The ISO 9000 series standards
ISO/TS 16949:2002 clause requirements
Dates: In house delivery Fees: £297.00, plus VAT
Process based quality systems
Dates: See schedule
Automotive Core Tools
Measurement and analysis
Continual improvement
Fees: £1197.00, plus VAT
Dates: See schedule
IRCA A17054
tel: 0870 870 8188 fax: 0870 870 8199
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