SPECIAL FOCUS


SPECIAL FOCUS Supply Chain Operations Worth Watching


Supply Chain makes a dif ference through thick, thin and thistle


by Rick Dana Barlow Photo credit: Yarkee | stock.adobe.com F


or many hospitals and healthcare facilities, the last two years can be classifi ed as nothing short of a thrilling but perilous roller coaster ride, complete with corkscrew twists and turns interspersed with steep and slow climbs, followed by deep and touch-and-go dives, courtesy of the CO- global pandemic. Some have told Healthcare Purchasing News that for this reason


alone, every hospital and healthcare organiation should qualify for its annual Supply Chain Operations Worth Watching rec- ognition, now celebrating its th


year. o a degree, HPN agrees. Certainly, all healthcare organiations


have earned and deserve a hearty salute as they have bobbed and weaved through patient care demands and supply chain demands against a growing tide of product backorders, clogs and shortages. Some argue that thats their ob anyway. o argument there. ut the immense pressure placed on them to perform as if every day were a critical calamity is nothing short of etraordinary  both the erculean and occasionally Sisyphean efforts, and the outlandish circumstances in which they were placed. ot surprisingly, the pandemic shaped much of this list for the second consecutive year. n that regard, HPN etends a heartfelt pat on the back and shoulder on which to rest for a spell with hopes that these last two years will prove a corrective, eye-opening, encouraging and resetting anomaly for the net century. ut for the sake of this decade-old feature culminating this month, HPN would like to shine a spotlight on , bringing the overall total of watch-worthy organiations to  since . Please note that once an organiations Supply Chain depart- mentteam makes the list it remains worth watching unless its absorbed via merger or acquisition, in which case its possible for the new crew to make the list (if nominated, of course) under the new name because they may be accomplishing more new things. For the running list of 120 Supply Chain Operations Worth Watching, visit HPN Online.


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eres a glimpse at HPNs latest Supply Chain Elite lists, in alphabetical order by name, for highlights on what theyre doing and why they matter. Whats noteworthy among this group is the business creativity and decision-making during the pandemic that epanded the traditional boundaries of healthcare supply chain.


Supply Chain Elite


Bayhealth, Dover, DE www.bayhealth.org


he ideal within information technology circles centers on total integration and interoperability within an enterprise. ayhealths Supply Chain team has applied that approach to operations and the relationship between Supply Chain, Sterile Processing and Surgical Services. n short, the process linking this trio of depart- ments is built on mutual respect and trust generating from a complete and comprehensive reengineering proect that resulted in elevated service levels and performance improvement. With a blueprint and charter rooted in customer service, data manage- ment, education and training and work ow improvement, Supply Chain succeeded in breaking down most, if not all, barriers among the three departments to the point that the Sterile Processing team earned a national award in recognition of its performance that was supported by the OR all the way up to the C-suite. f anything, the success here demonstrates the net-generation Supply Chain team as the process facilitators they seem destined to become as standard fare.


CentraCare Health,


St. Cloud, MN www.centracare.com


December 2021 • HEALTHCARE PURCHASING NEWS • hpnonline.com


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