OPERATING ROOM
Surgical resiliency in surge and shortage
Managing OR and hospital scheduling, turnover and supplies in times of crisis and beyond by Ebony Smith
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ne thing is certain, the healthcare landscape constantly is revolving. In more “normal” times, operating rooms (ORs), emergency rooms (ERs) and hospitals may churn around the clock, scheduling patients and moving them in and out for the critical care they need. The ongoing COVID- 19 pandemic, however, propelled a new level of changes and complications in patient volumes, staffi ng, supplies, fl ow, and bottom lines in care. “Healthcare facilities are facing a backlog of elective sur- geries, less availability and rising costs of supplies, staffi ng shortages, and maintaining a safe environment during this pandemic,” addressed Gina Gilbert, Senior Director of Profes- sional Education & Clinical Affairs, Ansell. Scheduling procedures is a diffi culty in care, observes Shawn Sefton, MBA, BSN, RN, VP of Client Operations and CNO, Hospital IQ.
“A consistent theme I’ve heard from perioperative leaders is that many challenges arise from scheduling procedural cases and then creating an effi cient throughput process that optimizes both patient care and business objec- tives,” Sefton shared. “COVID has defi nitely increased these challenges and all perioperative services are impacted like other areas.” So, how else is the crisis affect- ing procedure scheduling, room turnover, and OR, elective surgery or hospital care? And what are the effects on patients, staff and facili- ties?
Patient volume shift During the pandemic, there has been a decline in the numbers of patients going to hospitals for care or procedures. “Volume is clearly down for 2020,” Sefton indicated. “Mandated cancel-
lations in the spring are the most signifi cant factor, but even with those restrictions lifted, caseloads in many areas haven’t returned to previous levels. You also have patients reluctant to come to the hospital, those that have lost their insurance cover- age, or those that test positive for COVID before the scheduled procedure, which causes a cancellation.”
Keerthi Kanubaddi, CEO, ReadySet Surgical, adds that as levels of patients in hospitals are lower, staff has been reduced and affected by the crisis.
“Even with the most recent COVID-19 surge, we are seeing that hospital volumes overall are still down by single digits, which have recovered slightly due to the massive infl u of COVID-19 patients,” he addressed. “Capacity of care is still a challenge, given that hospitals have laid off or furloughed staff to manage the signifi cant volume losses in 2020. isting staff are severely taed, and staff have been impacted by COID-. Overall care has been impacted as well.”
Critical surgeries also have decreased and elective surgeries are backed up, continues Kanubaddi. Specifi c procedure areas, lie orthopedic replacements and cardiac procedures, have markedly declined by double digits year over year, he eplained. Some estimates point out that elective procedure volumes will be at 75 percent to 85 percent of pre- COVID capacity by the end of 2020, but that might even be too optimistic depending on infections in the local area. Add to this an anticipated backlog of elective procedures that is anywhere from si to months by some estimates.”
Scheduling, inventory concerns The crisis has disrupted the availability of supplies and the coordination of schedul- ing.
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“Capacity of care has been hindered due to challenges with supply and demand,” Gilbert said. “Scheduling priorities drasti-
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