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Viewhomes Open at huge Cardiff Development


Househunters have the opportunity to step inside two stunning viewhomes at a huge new development in Cardiff. Persimmon Homes has swung open the doors to two properties at its Church View development, part of the St Edeyrns development off junction 30 of the M4. The two homes available to view are The Greyfriars – a three-bedroom semi-detached property – and The Chedworth – a four-bedroom detached option. Victoria Williams, sales director at Persimmon Homes East Wales, said: “We’re delighted to be able to offer househunters the chance to look inside these fantastic viewhomes. “It’s one thing seeing CGIs and plans of houses, but it’s a massive benefit when people can step inside and see the finished product. It gives them a much better idea of the size and style


of the property and they can start to imagine where the furniture can go and how they’d utilise the space. “We have a number of properties at Church View which are build complete, meaning people could


move into their dream home in just a matter of weeks.” The Greyfriars is an impressive three-storey townhouse with space in abundance. With three-bedrooms, a spacious open plan kitchen/breakfast


room and flexible dining/family room, this is an ideal home for families or professionals. The Chedworth is one of Persimmon’s most popular house types. The modern and stylish open plan kitchen/family room is perfect for spending time as a family and entertaining, and there’s also a well- proportioned living room, separate dining room, downstairs cloakroom and utility. The Greyfriars start at £249,995, while the Chedworths are from £309,995. Persimmon Homes has permission for 1,020 new properties at St Edeyrns, where a primary school, allotments and community orchard will also be built. For more information, visit www. persimmonhomes.com or call 02921 672 972.


Housebuilder Announces Customer Satisfaction Scheme


A leading regional


housebuilder has announced the UK’s first homebuyer’s ‘retention’ scheme to support customer satisfaction in its new build properties. Persimmon Homes is the first major housebuilder to establish such a scheme, which will see 1.5% of the total home value withheld by the buyer’s solicitor until any faults identified at the point of key release are resolved. Martin Smith, managing director of Persimmon Homes East Wales, said: "For most of our customers, moving into their new home is an exciting and positive experience. However sometimes there are teething problems that need to be addressed, and the introduction of this homebuyer’s retention is an important step towards ensuring every buyer is able to settle into their property with confidence and satisfaction.


14


Dave Jenkinson, chief executive


officer Persimmon,


"Persimmon is listening hard to all stakeholders and we hear the message that we need to continue to raise our game in customer care. “Initiatives


of said: already


“Put simply, we don’t receive the full price of the home until these issues have been resolved.” The homebuyer’s retention is the latest in a series of measures introduced by Persimmon Homes to assure high finish standards and


improve customer care. The policy will see the company’s standard contract including a provision that 1.5% of the total home value (equating to around 6% of the build fabric costs) can be withheld until any faults identified at the point of key


release are resolved. The average amount withheld, based on current selling prices, will be approximately £3,600 per home. The new standard contract and policy are expected to be fully in place by the end of June.


announced include action taken to deliver greater accuracy of anticipated moving in dates by adopting a more targeted approach to the phasing of sales on specific sites and improvements and investments made to our customer care team, operations and technology over the last few months. “We are now accelerating the pace of change through the introduction of a contracted retention which will give homebuyers far greater satisfaction at the completion of the purchase.” For more information visit www.persimmonhomes.com


New Homes Wales and the South West


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