HOT TOPIC
The traditional retirement age will become a thing of the past
as fewer young people are entering the workforce, there will be four generations in the workforce and that will bring real challenges to our workforces and also for employees who need to keep work skills up to date and constantly refreshed. But those businesses that can enhance the experience of their older employees alongside the ideas and the skills that the younger employees bring, will be at an advantage. Integrating different demographics will drive more innovation and leveraging the wisdom of older generations. Staff retention in that environment is also likely to become more of a challenge. The concept of a job for life is alien to most millennials who view careers as a series of interesting projects from multiple employers, he reiterated. In the UK thousands of jobs are going unfilled because we are
not educating or training for the right skills for the jobs we are creating already. Solving that is no easy task but without action the problem will not fix itself, he explained. He saw skilled immigration as a key component to allow access to the talent we need.
Digital Revolution – Telematics bring collaborative solutions Anna Sheehan, enterprise director at Vodafone UK, and Gunnar Peters, head of telematics at Admiral Car Insurance, described a fascinating partnership utilising new technology that is taking both businesses to the next level. Vodafone are Admirals Digital Telematics partner. By collaborating they are turning insurance based on traditional demographics on its head and helping to develop a one to one relationship with the customer.
Admiral wanted to understand who is a safe driver who is most
likely to have accidents. Young people pay over a £1000 premium and yet any individual may be a really safe driver regardless of their age. For Admiral Car Insurance the challenge is to price the insurance according to the quality of the driving. Vodafone design and manufacture the device known as Little Box, put it into the vehicles, handle the security and data management and provide an end to end solution. The system sits separately to the mobile network. When it comes to renewal the customer can receive a hefty
discount thanks to the data collected via Little Box. The system also builds engagement with the customer which Admiral’s call centre sales people love. Vodafone eventually plan to look at other areas of insurance covering the whole life cycle risk for a family or individual including health and pets for example. Vodafone are using similar technology in all
sorts of sectors including help for farmers by monitoring their remote herds and providing notification when cows go into labour.
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