In Reference Appointments & Updates
Hilton-Baird Collection Services has been voted Third Party Debt Collection Team of the Year for the second year running at British Credit Awards. Alex Hilton-Baird, managing director
of Hilton-Baird Collection Services, said: “We are incredibly proud to have won this top award for the second successive year. “Getting paid on time is not getting
debt and improve financial awareness and inclusion for customers, while providing a robust, easy-to-use platform for the industry.”
The Hilton-Baird team
any easier for businesses, so we are pleased to provide support to those who lack either the resource or expertise, and help them to keep their cash flowing throughout these uncertain times.”
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Shield Financial Compliance has announced that it is one of the
winners in the Deloitte RegTech Challenge. The competition highlighted 40 start-ups using artificial intelligence to solve regulatory problems in the financial sector. Shiran Weizman, co-founder and CEO
at Shield FC, said: “We are very proud to have been named runner up in this prestigious competition, and excited to be awarded the opportunity to collaborate with a selection of Deloitte’s EMEA Risk Advisory firms on future projects. “This recognition reflects the hard work,
expertise, and innovative approach of the Shield FC team.”
Everyday Loans has deployed MyPeople’s new cloud-based employee-performance- management and engagement-analytics platform after completing a proof-of- concept pilot. “The MyPeople tool allows us to turn gut
feelings into commercial objectives that will set the tone of the business for years to come,” said Mareena Flint, HR director. “It enables us to measure the level of
employee engagement across the organisation and identify where inconsistencies in leadership, culture, and communications may be impacting on performance.”
AccountScore, together with The Insolvency Panel, has announced the launch of an Open-Banking solution for the debt advice and debt-solutions sector. Emma Steeley, CEO of AccountScore,
said: “We are delighted to be working with The Insolvency Panel as their Open Banking partner of choice. Debt advice is something that we are incredibly passionate about and I believe that, by partnering with The Insolvency Panel, together we will improve the experience of people struggling with
In response to the new figures released by the Financial Ombudsman Service on debt- collection complaints, Caroline Siarkiewicz, director at the Single Financial Guidance Body, said: “We know that poor debt- collection practices can have a detrimental impact on people who are in financial difficulty, and these new figures show that there is room for improvement amongst creditors when it comes to supporting some of their most vulnerable customers. With over 8.3 million overindebted people in the UK, it is more important than ever that the sector engages in progressive methods of recovering debt to improve outcomes for these customers.”
Clarilis has appointed Richard Haywood as its new chairman. He said: “I first came across Clarilis
when RPC became an early customer. I was very impressed. The business combines a proprietary technology platform with an
The Credit Services Association (CSA), has appointed four new senior industry executives to its board of directors. They are: Frank Horvath, managing director of Link Financial Outsourcing; Joanne Cowens, head of conduct and risk at NCO Europe; Stewart Hamilton, general counsel and company secretary at Arrow Global Group; and Ian Rea group compliance director at Cabot Credit Management. John Ricketts, CSA president, said: “The talent and experience they bring
(L-R) Frank Horvath, Ian Rea, Joanne Cowens, and Stewart Hamilton
will add further weight and expertise to our board. With the challenges of an uncertain economy, future funding decisions, and a series of new regulatory requirements, the relevance of the CSA has never been greater. It is important that the industry stands together through a strong and progressive trade association steered by a strong and capable board.”
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www.geniusppt.com 48
www.CCRMagazine.com March 2019
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