In Reference Appointments & Updates Appointments & Updates
Chartered Institute for Securities and Investment (CISI) survey. This most recent survey builds on past
surveys the CISI has undertaken. In 2017, 30% of respondents said that they would not know how to seek financial advice if they wanted it. Now, with 33% of 35-54 year olds not feeling confident about controlling their own finances, it is more important than ever that the financial planning community come together to help allay anxieties. Jacqueline Lockie, Head of Financial
Planning said: “It is clear that many families across the nation will have had their lives turned upside down by the impact of this pandemic, perhaps through ill health, bereavement, furlough or business losses. The findings of this survey show the real impact on people’s confidence in managing their future finances. Financial planners, this year more than any other, can offer a steadying hand to anyone worried about money and Financial Planning Week is an opportunity for the public to engage with financial plan- ners for an hour’s free financial help during these confidential guidance sessions.”
UK e-commerce companies have seen significant growth, both in revenues and
Debbie Nolan has succeeded Pete Whitmore as chair of the CICM Executive Board of Trustees. She is joined in her new position by Phil Rice as vice chair and Glen Bullivant as treasurer. Ms Nolan, the UK CEO of global financial solutions
company, Arvato, has been a graduate member of the CICM for more than 25 years. She has spent almost all of her working life in the credit industry in a number of different roles for high profile organisations, predominantly focused on consumer credit, recoveries and collections. Debbie says she is honoured to be elected: “I would like to think that I have
Debbie Nolan
been able to utilise the experience that I have gained in my ‘day job’ to help support and shape the CICM over the last two years and will continue to do so in the future. We need a collaborative, forward thinking Executive Board more than ever to tackle the challenges of a post-pandemic period that is likely to have a lasting impact on our industry.” Sue Chapple, Chief Executive of the CICM, said she was delighted to
welcome Debbie as Chair: “Pete has done an excellent job in steering the Executive Board with Debbie as his Deputy to Vice Chair, so Debbie will be able to hit the ground running. There is much to be accomplished over the next two years and Debbie’s knowledge, insight and experience will be critical as we take the CICM and its members on the next stage of our journey in promoting best-practice credit management.”
repeat orders since lockdown. Firms report average annual revenue increases of more than 15% since April in line with the shift to online retail. The study led by global M&A advisory
Amongst all the pressures on dealers to get ready for the FCA changes to motor finance; one bright spot is that they now have an extension to comply with the Senior Manager Certification Regime SM&CR), which affects every dealer or dealer group. Scheduled to come into force on December 9th this has
been delayed until 31 March. However, dealer compliance expert Tara Williams Group Chief Risk & Compliance Officer at AutoProtect Group and MD at i-Comply is urging dealers not to place SM&CR on the back-burner, noting: “News that final SM&CR implementation will now come into force on 31 March is good news, with a recent survey highlighting that over 80% of dealers were not fully ready for the new level of personal accountability. “The extension provides a vital window to ensure SM&CR and the broader
Tara Williams
motor finance changes on pricing model and commission disclosure changes, which are dominating the finance agenda right now, are totally aligned because if they are not, somebody in the business will be personally accountable for any failures.”
October 2020
www.CCRMagazine.com
firm Clearwater International and con- sumer data specialists Conjura analysed the financial performance of 21 mid-market UK e-commerce businesses (£5m to £250m t/o) across the fashion, FMCG and beauty sectors from January to August 2020 compared to the same period in 2019. Richard O’Donnell, Head of Consumer
and Partner at Clearwater International comments: “Companies that effectively used their customer data to back up very targeted paid search and social marketing activity during lockdown have been rewarded with far higher sales which may have been seen as a risky move but the strategy has paid off for them.”
TransUnion has teamed up with Premier League football club Leeds United to take its education programme – Credit Scores Explained – into schools. Focusing on being financially fit in
preparation for adult life, the #KnowYourScore initiative will launch in Leeds, ahead of a national >>
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