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Q1 2022. Registry Trust believes that the requirement for consumers to notify the courts of full payment and seek formal ‘satisfaction’ means that many settled judgments remain as outstanding on the Register. Registry Trust chair, Mick McAteer, said:
“The number and value of debt judgments against consumers in England & Wales saw a welcome fall in the fi rst quarter of 2022 compared to the same period last year. “However, the proportion of judgments
marked as ‘satisfi ed’ remains very low, which could hinder consumers’ ability to repair their creditworthiness and overall fi nancial health. We continue to call for regulators to require creditors to inform the courts when a judgment has been settled in the interests of treating consumers fairly.”
TransUnion has strengthened its partnership with Lowell to provide their UK customers with a personalised toolset for monitoring and improving their fi nancial standing via the Lowell app for free. Lowell aims to help make credit work better for all and is partnering with leading
Sigma Connected has donated £1,000 to Mentor Link, a charity which supports vulnerable and distressed children across the region. The money will be used by the charity
to off er further listening and mentoring support to children across the West Midlands – helping them to recover from and deal with issues including self-harm, bullying, bereavement and family breakdowns. The funds have been donated to Mentor Link through Sigma’s Community
Foundation through which the company has pledged to donate at least £12,000 every year to good causes, charities and community projects nominated for by Sigma Connected employees. Gary Gilburd, CEO of Sigma Connected, said: “We see our Charitable
Foundation as the perfect and most eff ective way to support and make a diff erence in the local communities where our employees live and work. “We have a responsibility to help where and how we can which is why we
established the Community Foundation – making sure we listen to our 4,000 employees about where the money should go. “Mentor Link does a huge amount of work to support children who are struggling and I hope our donation can go some way to helping more children in need and provide them with mentoring and guidance to help them in the future.”
May 2022
www.CCRMagazine.com
Arrow Global has announced the launch of its Portfolio Diagnostic Solution to the UK market. This new product, which is an innovative solution for
Arrow’s current client base and potential new lender partnerships, launches in the UK at a time where customer duty and cost of living are at the centre of attention for the credit industry. Arrow will partner with creditors to help them better support their customers through an enhanced understanding of fair-treatment and data solution strategies. Jim Appleby, Arrow UK CEO and CSA Board member, said:
Jim Appleby
“Arrow has a proven track record in underwriting and analytical modelling, and we see a clear gap in the market to provide an expert diagnostic tool for UK creditors seeking industry-leading credit management solutions to support customers.
“This is a real opportunity for Arrow to work with senior credit professionals
to review their portfolios and risk strategies at a time when consumers are under fi nancial strain. Creditors are seeking solutions to support consumers that are facing hardship and I am excited to off er Arrows expertise in this area, hoping that together we can promote enhanced fi nancial wellbeing across the UK.”
global information and insights company, TransUnion, to help people understand the importance of credit information, which is particularly important as UK consumers deal with the increased cost of living.
Recent research for TransUnion’s Consumer
Credit 2022 white paper showed that six in 10 people in the UK are feeling the pressure of the rising cost of living, which makes it harder for them to improve their fi nancial position. Kelli Fielding, managing director of consumer interactive at TransUnion in the UK, said: “We are delighted to expand our longstanding relationship with Lowell to give fi nancially vulnerable customers access to their credit information via the new Lowell app. Keeping a keen eye on your credit score is a quick and easy way to monitor your fi nancial situation and improve your fi nancial health. With TransUnion data now available in Lowell’s app, customers are just a click away from the insights that can help them build their credit score and better manage their fi nances.”
The Money Advice Trust has announced that a number of its training programmes across both its vulnerability training and consultancy and Wiseradviser services, have achieved the City & Guilds Assured Quality Mark. On the charity’s vulnerability training and consultancy side, the courses that have achieved the Quality Assured Mark are, its ‘Supporting customers in vulnerable
47 In Focus
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