I can turn my computer off, and if I turn


it on again tomorrow morning and something important has been reported on the network somewhere that relates to our supply chain, I will immediately see it”


built online marketplace that connects food and beverage brands with ingredient and packaging suppliers.


Emphasising the impact of the integration, Lewis said: “I can turn my computer off, and if I turn it on again tomorrow morning and something important has been reported on the network somewhere that relates to our supply chain, I will immediately see it. Anything that’s happening, I can see. For us, the benefits of TraceGains is clear.” TraceGains solution offered several features that resonated well with Baker & Baker. These include:


Automated document management: All supplier documents are kept up-to-date and are easily accessible, reducing manual labour. Real-time data access: Immediate visibility into supplier quality and technical issues is provided.


Horizon scanning global: Potential risks


are proactively identified which enhances risk management processes.


Translation capabilities: Seamless


communication and quality control across different regions is supported.


With automated processes now in place for supplier management, Baker & Baker has been able to shift from a reactive to a proactive stance, allowing for real-time oversight and faster decision-making. “Having this system in place allows us a degree of automation, but also gives us visibility of real-time data in terms of technical and quality-related issues. The system is doing a lot of the work for us, in terms of administrative functions, allowing us to be more proactive and strategic,” confirmed Lewis. The efficiencies gained from implementing


bakeryproduction.co.uk Kennedy’s Bakery Production December/January 2024/25 33


TraceGains has also empowered Baker & Baker to shift its focus away from administrative tasks towards more strategic initiatives. This has streamlined its supplier management strategies and bolstered its capacity for innovation and growth. With more accurate data and proactive risk management, Baker & Baker is now better equipped to meet market demands and uphold its quality standards. This shift has resulted in numerous tangible improvements for the company, including: Supplier approval time: Significant reductions have been achieved – in some cases from weeks to hours. Data accuracy: This has increased significantly due to automated updates, providing more reliable information. Administrative workload: Staff have been freed up to undertake more strategic tasks, leading to a more proactive approach. Risk management: Proactive horizon


scanning has led to improved mitigation of issues and fewer compliance issues. Baker & Baker plans to employ TraceGains to help it drive operational improvements. It is exploring new business avenues and is hoping to expand its product range into different retailers and markets. Concurrently, it is committed to streamlining its manufacturing practices to diversify its customer base and enhance product quality.


A transformation journey


By overhauling its supplier management processes, Baker & Baker has not only enhanced efficiency and data accuracy but also ensured that it can better ensure that its products maintain the quality standards expected. Looking ahead, Baker & Baker is keen to harness its newfound efficiencies to pioneer new product innovations, expand into untapped markets, and lead the way in sustainable baking practices.


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