SKILLS & TRAINING
UPDATED LGV INSTRUCToR CoURSE To HELP EmPLoyERS TACKLE DRIVER SHoRTAGE
created for demanding logistics operations by people who actually know their sheds, trucks and boxes. Critically, the premise of the system’s design is a recognition that the simplistic time and motion approach that may have worked in traditional warehousing is hopelessly inadequate for today’s busy fulfillment centres. These operations are more like factories than stores, requiring an intelligent understanding of the steps and costs associated with complex manual tasks. Simply put, managers can no longer
just divide throughput by hours and hope that all tasks have roughly the same labour content. A ‘pick’ in a distribution centre may have 30 or more time-study elements. Some of these may be unnecessary, or perhaps could be reordered or relocated to be more efficient. Vitesse can be used to refine these tasks and take waste out of the process. Vitesse captures travel flows and
operating procedures and uses industrial engineering techniques and enhanced statistical applications to create a mathematical model of the warehouse. The data that Vitesse acquires can be fed into Value Stream mapping and this can be used to identify which elements of a task or process are adding value or, alternatively, unnecessary cost. In turn this can drive process and workflow efficiencies. As the demands on the modern
warehouse are changing almost hour by hour, it’s increasingly important to understand how best to deploy human resources to maximise productivity and minimise cost. Vitesse is a vital tool that generates actionable insights, and cost savings, in real time. on average Vitesse customers have
reduced labour costs by 10 per cent. Perhaps of even greater
significance, this system provides the basis for performance evaluation and remuneration that is fair. What’s more, it can be seen and accepted to be fair, and can be applied to whole teams without generating controversy. This approach makes for happier employees who can see that extra
effort is being properly rewarded, who are more committed to the job and less likely to go elsewhere. Reliable labour data can also reveal areas where further training or support may be desirable, and can be used to engage the labour force in process improvement – especially, as they can see and understand how this will translate into earnings. more informed labour management
means that jobs can be scheduled with the certainty that adequate time and labour is being allowed, greatly reducing the damage and errors that arise from rushed work, and helping to reduce the risk of missing despatch deadlines.
BeTTeR InVesTmenT decIsIons more strategically, the analysis that Vitesse provides can reveal the most appropriate and cost-effective areas in which to introduce automation, and contribute to better investment decisions. A move to ‘goods to person’ automation, for example, can be a significant investment and so it is important to have a robust understanding of where this will save time and labour – and where it will not. Vitesse is designed to integrate
easily with most commonly used Time & Attendance, WmS and ERP systems, with set-up, test and ‘soft launch’ typically achieved in a matter of six to eight weeks. Staff can gain usable knowledge of the system in a day, and be fully competent in a week or less. That means that a business committing to Vitesse mid-Q3 could be reaping the benefits well before the Christmas peak. Labour shortages in this sector are
not a temporary phenomenon. making the most of increasingly scarce and valuable human resources has already become a critical issue for most businesses in the logistics sector. Those that manage their labour force fairly and intelligently will be better positioned to attract and retain staff – helping the business win or maintain competitive advantage.
Vitesse
www.omslimited.com
helping employers to address the driver shortage with highly skilled in-house trainers to upskill existing employees, retain existing drivers, and support recruitment programmes. “There is a national shortfall of 60,000+ LGV drivers and an
T
estimated 30,000 vocational driving test slots were lost in 2020 due to Covid-19. Add to that the knock-on effects of BREXIT, and it is truly a critical time for the industry to identify, nurture, and retain talent,” says Simon Docherty, RTITB Instructor Academy manager. With qualified in-house LGV Instructors, businesses will have
the resource to run initiatives such as ‘warehouse to wheels’ or ‘office to wheels’ programmes, identifying employees interested in upskilling or retraining to fill vacant driver positions. Employers can also easily run similar external schemes, targeting potential drivers through programmes aimed at those in the retail or hospitality sector, for example. “Qualified Instructors will be able to create LGV driver
courses that match the needs of learners in these different programmes, while delivering high quality training,” says Docherty. “We mustn’t overlook the importance of delivering training to a professional standard, as this is what makes drivers feel valued and engaged, in turn contributing to better retention, keeping the skills you need in your business.” Although the LGV Instructor course is based around licence
acquisition, it has been designed to enable qualified Instructors to also apply the skills learned in many other driver training situations. For instance, carrying out driver inductions, delivering Driver CPC training, carrying out post-assessment and incident remedial training, teaching new skills to novice and existing drivers, and improving drivers’ confidence when out on the road, to name a few. This adds significant value for companies investing in developing their own driver talent pipeline. The revised LGV Instructor course includes a more candidate-
friendly design, catering to a wide range of different learning styles. The course first provides candidates with the necessary theory, then encourages learners to put this knowledge into practice and confirm skills through practical exercises. It also features updated content surrounding legislation, ensuring drivers and businesses are up to date and compliant. The course typically covers the role of the Instructor,
practical driving assessment, in-cab instruction, classroom instruction, the DVSA (Driver and Vehicle Standards Agency) driving test, and training route selection. Instructors completing the course should be able to discuss and demonstrate the subject knowledge required for LGV driver instruction, as well as lesson planning and course management techniques, in order to deliver instruction to the required high standard. The course culminates with an independent examination by the
National Register of LGV Instructors (NRI), which must be completed successfully to qualify. To help trainee Instructors focus on this end goal, the updated course content is more aligned to this examination. The NRI is the only standard endorsed by DVSA, and is supported by Logistics UK and Road Haulage Association (RHA), as well as JAUPT for the Driver CPC Instructor examination, giving employers and Instructors the reassurance of an industry recognised qualification.
RTITB
www.rtitbacademy.com
he RTITB Instructor Academy has relaunched its LGV Instructor course,
28 NoVEmBER 2021 | FACToRy&HANDLINGSoLUTIoNS
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