SKILLS & TRAINING
around shifts, or by operators that may be isolating. Training is also permitted on furlough. So, there are clear efficiency benefits. In the past, when operations are experiencing peaks, it is not considered the best time to be carrying out training. The flexibility of eLearning removes that concern, while also helping operations continue training where necessary to avoid future bottlenecks, that ultimately would be even more disruptive.
In these strange times of constant change and many unknowns, eLearning also offers businesses welcome stability. Whereas other face to face training might have been postponed or cancelled (many times!) due to Covid-19, eLearning can happen no matter what restrictions are in place.
ELEARNING: BEYOND COVID-19
It would be easy to dismiss eLearning as something that has played a crucial role during the pandemic but won’t be needed “when things go back to normal”. However, its success has not just been driven by circumstance, but the fact that businesses have realised that it really works for them, and that training candidates like it too!
Let’s not forget that technology is being increasingly adopted in the modern workplace, and training will need to fall into step with this. Employees will increasingly expect online learning options rather than traditional approaches.
Research already shows that people like learning online. According to Google, online video figures related to learning more than doubled between July 2019 and July 2020. It’s a clear indication that learning models and approaches are changing, and that learners are seeking independent forms of learning. This will therefore likely become the
expectation of training within the workplace too, so organisations must adapt to this.
What’s more, there are suggestions that the shelf life of skills in logistics is now shorter than ever, and that skills last just two to three years before employees need upskilling. Keeping up with this increased level of training using traditional methods would require considerable resource, but eLearning will make it far simpler to keep on top of this demand. We would expect to see more organisations adopt models with more mobile learning, delivering bite-sized micro learning on a continuous basis to build operators’ essential skills, rather than lengthy courses in a classroom every few years.
Another future trend to bear in mind is the importance of transferable skills. This has especially come to the fore during the pandemic, where Managers may have had to temporarily fill in and operate warehouse machinery. However, reports from CIPD indicate that the need for transferable skills will become more commonplace, and not just a requirement during peak times.
ELEARNING IS HERE TO STAY
At RTITB, we’re certain that although eLearning particularly proved its worth during the pandemic, it will be invaluable for years to come. Adopting eLearning now is a great way to stay one step ahead of what will inevitably be the future norm, meeting the needs of the modern world, while cross- skilling employees and providing the continuous learning that operators will need.
RTITB
www.rtitb.com
FACTORY&HANDLINGSOLUTIONS | FEBRUARY 2021 35
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