WAREHOUSING, STORAGE & LOGISTICS PRIME VISION
AI and robots help retain warehouse staff
U
intelligence (AI) and robots into the workplace was perceived as a threat to
jobs. However, in the logistics sector, quite the opposite is happening.
In the face of ongoing labour shortages and staff retention issues, these technologies are enriching people’s lives by opening new, more meaningful roles. Contrary to the expected narrative, man and machine are now forging
THE HUMAN FACTOR BECOMES PARAMOUNT In a recent global survey of over 2,000 global supply chain professionals, it was found that 84% of organisations had issues with retaining staff. This is because traditionally, warehouse work Walking kilometres every day carrying parcels or standing at conveyers mindlessly sorting
parcels into chutes does not appeal to many. This lack of enthusiasm, combined with unique market conditions like aging populations and the The manifestation of this is that many large logistics companies now have dedicated retention to the board. Having to continually retrain new employees due to high turnover is expensive and time consuming – so many of the big players are trying to make warehouse work more attractive. way, but now companies are investing in new technologies to improve staff retention. The key aim? Make working in a warehouse fun.
TECHNOLOGY CHANGES OUR ATTITUDES About four years ago, positioning automation as a solution to this conundrum would’ve been met with scepticism. People were inherently
wary of AI and robotics as they were considered technologies to replace workers rather than assist them. However, in the context of a labour shortage and efforts to make warehouse work more engaging, attitudes are changing. Research has illustrated this. When staff were asked if they excited about the possibilities of AI and robotics, 75% and 72% responded positively to each respective technology. Why is this the case? After seeing employees are supportive. These technologies are making warehouse work more engaging and meaningful – increasing the chances of people showing up to work the next day. As a specialist in both AI and robotics, Prime
AI HELPS PEOPLE DIVERSIFY Despite all the recent noise, AI has been around in one form or another since the 1960s. Terms like predictive models or big data illustrate the
34 September 2024 Irish Manufacturing
www.irish-manufacturing.com
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