IC-AUGSEP23-PG16+17_Layout 1 01/09/2023 09:55 Page 16
CONDITION MONITORING
NEXT RETail
GROup GOES MObilE wiTh EMaiNT
Operating across 17 specialised retail distribution warehouses, NEXT’s 700 person team streamlined communication and operations with eMaint mobile CMMS...
N 16 auGuST/SEpTEMbER 2023 | iNduSTRial COMpliaNCE
EXT, a well known UK- based large fashion and home goods retailer, looked to eMaint to implement much needed standardised and
streamlined maintenance operations within their warehouses across the region. Responsible for operating UK-based stores, handing e-commerce for multiple American fashion brands and managing an international operations in more than 500 stores in more than 70 countries, NEXT has some unique maintenance needs. With 17 warehouses across the UK alone,
each specialised for different types of products, it was clear NEXT needed robust mobile CMMS capabilities that worked even offline, because while their technicians work across sprawling warehouses, it is not practical to build out complete Wi-Fi coverage in every square foot of that space.
IntroducIng eMaInt to solve the key challenge
“Each of our warehouses is slightly different, because each manages different products,” says Matt Winter, head of Engineering at NEXT. “We do a lot of bedroom furniture out of one particular warehouse. We replenish the retail stores out of another warehouse. We have palletised warehouses, boxed warehouses, hanging garment warehouses. And these are all fully automated.”
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