MAINTENANCE & SERVICING
www.heatingandventilating.net
The importance of regular maintenance: don’t neglect you HVAC systems
Sophie Davenport, co-founder and managing director of Buckhimshire-based SFE Services, a business specialising in air conditioning and mechanical ventilation (HVAC) highlights the importance of regular HVAC maintenance and why encouraging your clients to schedule regular checks is essential
A
s HVAC professionals, we understand that a well-maintained system ensures optimal performance, lower operational costs, and
a comfortable working environment—all of which contribute to business success. However, clients may not always recognise the value of proactive maintenance, which is where we, as industry experts, can help.
Why maintenance matters
Regular HVAC maintenance is critical in keeping systems running efficiently and preventing costly breakdowns. While servicing may seem like an additional expense for clients, it extends the lifespan of their equipment and helps avoid expensive repairs in the long run.
Neglecting maintenance can lead to inefficiencies,
resulting in higher energy bills and an increased carbon footprint. As industry professionals, advising customers on steps to reduce their environmental impact is crucial. Something as simple as encouraging routine servicing can make a significant difference. For HVAC businesses, offering regular maintenance
services provides a steady revenue stream. When clients invest in scheduled servicing or maintenance contracts, it is more cost-effective for both parties, reduces unexpected system failures, and minimises the need for costly one-off emergency callouts.
The impact on business operations
As temperatures rise in summer and drops in winter, a well-functioning HVAC system becomes even more critical. A sudden breakdown during peak seasons can be disruptive, impacting revenue and customer satisfaction. Encouraging clients to schedule regular servicing helps prevent these issues. For office-based clients, a comfortable indoor
environment is essential for employee productivity and retention. The Health and Safety Executive (HSE) recommends a minimum workplace temperature of 16°C, making effective climate control a key factor in staff well-being. Poor temperature regulation can lead to decreased productivity, increased absenteeism, and low morale.t
28 April 2025 Health & safety risks
A poorly maintained HVAC system can pose serious health and safety risks. Issues such as poor air quality can contribute to respiratory problems, allergies, and the spread of airborne infections, creating an unsafe work environment. Ensuring regular servicing reduces these risks and promotes a healthier workplace. Additionally, dirty or faulty systems can become
fire hazards—something many clients may not be aware of. Water leaks from HVAC units can lead to slip-and-trip accidents, while electrical faults could cause fires or serious injuries. Educating clients on these potential dangers is key to ensuring they take the necessary precautions.
Proactive vs reactive maintenance
The difference between proactive and reactive maintenance is significant. Many clients take a reactive approach, only addressing issues when a unit fails. However, a proactive strategy—where systems are routinely inspected, cleaned, and serviced—helps prevent costly breakdowns. Preventative maintenance contracts provide
peace of mind, fixed costs, and scheduled servicing, reducing the likelihood of unexpected failures. Encouraging clients to adopt this approach ensures
Beyond office spaces, HVAC reliability is crucial
in retail, hospitality, and healthcare. A breakdown could lead to non-compliance with regulations, loss of business, and even legal consequences. In any industry, temperature control plays a vital role in daily operations.
better long-term system performance. Advanced smart monitoring technology also enables predictive maintenance, using sensors and data analytics to detect potential issues before they escalate. The long-term return on investment (ROI) of regular servicing far outweighs the short-term savings of skipping maintenance.
The role of trusted service providers
As HVAC professionals, we play a vital role in keeping systems running efficiently. Experienced, accredited engineers ensure compliance with industry standards and regulations. Offering transparent digital reporting allows clients to track system performance and plan for necessary maintenance. By providing tailored maintenance plans for clients across different industries, HVAC businesses can help minimise risks, maximise efficiency, and ensure customers’ HVAC systems operate reliably all year round.
Final thoughts
Regular HVAC maintenance is not just about preventing breakdowns—it’s about improving efficiency, reducing costs, and ensuring a safe and comfortable environment for businesses and their employees. Encouraging clients to invest in scheduled servicing is not only beneficial for them but also strengthens your relationship as a trusted service provider. By reinforcing the importance of proactive maintenance, you can help clients make informed decisions while securing long-term business for your company.
Left: Sophie Davenport, co-founder and managing director of Buckhimshire-based SFE Services
DOWNLOAD THE HVR APP NOW
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36
