NEWS | Industry Updates
Dealing with pests: what you can do No operator wants to hear the word ‘pests’. However, if you ever receive a complaint on this, then Alex Wade from Wade Environmental can advise on the next steps. Pest management is the overarching process that everyone is
responsible for, whereas pest control is the removal of the pest once it has been established whereabouts they are invading. The main concerns are disease, damage and distress; all of which are caused by pests, and all of which must be avoided. For more information on how to combat pests, watch Alex’s full presentation at
https://www.youtube.com/watch?v=SU4S18Dg6Eg
Why listeria matters and legionella doesn’t in vending Mike Saltmarsh, of Inglehurst Foods, took us through some of the facts when it comes to listeria and legionella. Ultimately, while it is rare that such diseases can seriously harm us, it is still imperative that as an industry, we do everything we can to protect the health and safety of our customers, and colleagues. Throughout his talk, Mike explained the steps to take in order to do
this. The first step is to try avoiding this risk altogether, by choosing a food supplier carefully and ensuring that they have good processes in place – with a good reputation to back them up. It is imperative that vending operators monitor and record the chill chain on their equipment, whilst also regularly testing and recording the bacterial results. For the full rundown on Mikes presentation, visit https://www.
youtube.com/watch?v=L9P5oMezAe0
Payment systems - the progress of cashless from the AVA Census As Jim Birch, of VMC, explained in his talk, payments within the vending market are largely driven by other sectors including transport, retail, banking, contract catering and, of course, Government. When thinking about developments in payments, the future of cash is a prevalent factor, however cashless payments are increasingly becoming the method of choice within the UK. Throughout his talk, Jim went on to explain further developments in cashless payments and the implication of changes to mobile connectivity within the UK too. Following his talk, Jim hosted a panel discussion on the future of cashless with experts including Alan Taylor from Worldline, Mark Parry from Vianet and Paul Shattock from CPI. To hear James’ full talk and catch up on the panel discussion
https://www.youtube.com/watch?v=qjmw79LLJ6w&t=1s
Legacy equipment remanufacture and refurb vs new! Mark Stevens of Scobie McIntosh, discussed ‘remanufacturing’ of legacy equipment and deciding between refurbished or new machinery. He started by saying whilst we may love our legacy equipment, they all eventually suffer the same outcome. From outdated tech, high levels of maintenance, limited customisation, and security vulnerabilities (as well as a list of other challenges); eventually the time will come for older machines to be replaced. However, whether that is new equipment, or refurbed equipment is down to you. Modernising equipment is vital for vending, and will result in
increased efficiency, improved customer experience and reduced operating costs. Updating and replacing equipment is a necessity, yet it is important it does not come at the expense of sustainability. Following Mark’s presentation, Andrea Goswell from Westomatic
and Ian Johnston from Coffetek, joined him to form the panel discussion on the same topic, answering some of the audiences’ questions, and discussing the impact of buying refurbished equipment versus buying new. For Mark’s presentation go to
https://www.youtube.com/ watch?v=QdjYlNflhdM
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