CANTALOUPE


want to simplify the connection for vending operators as much as possible. Burger explains how that will work. “The Cantaloupe payment device incorporates telemetry data,” Burger says. “We take the telemetry data that comes off the vending machine that records sales data, as well as inventory movement from the physical device, and feed that seamlessly into Vendmanager. That allows for us to track inventory from every single device that’s out in the field and to understand how that then feeds into the warehouse application. Operators can then manage inventory for their warehousing and route planning.”


Simplify your vending operations with Cantaloupe and SB


Software’s end-to-end solution


From cashless payment technology to self-service kiosks to market build-outs and more, Cantaloupe has always been committed to providing its customers with end-to-end solutions.


W


ith its recent acquisition – or partnership, as Cantaloupe CEO Ravi Venkatesan references


it – of SB Software, Cantaloupe is now able to take that commitment to the next level. SB Software’s Vendmanager and Coffeemanager platforms seamlessly integrate into Cantaloupe’s cashless payment devices and self-service kiosks. These VMS solutions allow operators to make informed decisions for their businesses based on optimal data and reporting and automate specific tasks. Through this partnership, Cantaloupe and SB Software are excited about the opportunity to support operators looking either to integrate with third-party devices or are looking for a one-stop-shop for their vending solutions.


What is Vendmanager? “Vendmanager manages stock, route operating, service, wholesale, and invoicing,” says SB Software’s Robin Turver. “It also creates the best reports that you can


14 | vendinginternational-online.com


have to manage your entire business all-in- one integrated system.” “When you combine Vendmanager with telemetry information, coming seamlessly into the system, and then Datakey to cross-check it and make sure the stock is absolutely accurate for every time the machines are filled, you get access to features such as single walk, visit-on- demand, pre-packing and the newest one, ultra-fleet routing. That then delivers a minimum of 10% savings on operations, and an increase on snack and bottle business by 20% through use of better planogram and fill quantities. And all of this is backed up by the best support from the Cantaloupe team.” Turver explains that SB Software will still


integrate with existing and new providers but can offer a one-stop-shop with Cantaloupe for operators who want that.


How will Vendmanager integrate with Cantaloupe’s payment devices? Together, both Cantaloupe and SB Software


How does this integration contribute to an end-to-end solutions approach? Burger explains that how easily this integration will help operators understand their data. “We are creating an interface where an


operator can go into Vendmanager, log on to the portal and understand exactly what each one of their vending machines have done from a sales process point of view. You can see what they have recorded in


revenue, because all of those data points are fed into Vendmanager, and then use that for accurate planning: when do they buy stock, what do they buy, what do they need to focus on putting in their vending machines, and how often do they need to get drivers out there to restock their vending machines.”


Cantaloupe and SB Software share the same goal: provide the best customer service. Cantaloupe and SB Software are committed to putting their customers first and helping them understand their devices and their data so they can optimise efficiencies within their businesses. “The key focus is to make that end-to-


end process as seamless as possible,” says Burger. “For operators, it is a case of implementing Cantaloupe’s payment device and implementing Vendmanager behind the scenes. We will take care of the complexity associated with that integration.” Says SB Software COO Dan Varney, “We


are excited about the ability to offer a one- stop-shop solution, as well as remaining agnostic to a vend-operators’ preferences on third-party solutions. Ultimately, it’s about driving as much value for each of those product sets, regardless of what those product sets might be, so that it is the best- in-class and a bargain.”


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