TELEMETRY
The vital role of data availability when using telemetry
he vital role of data availability when using telemetry
D
ata availability is a crucial factor when it comes to using telemetry in your coffee or vending business.
Here telemetry specialist Vendon provides some insight. In today’s digital age, data in general plays a vital role in determining the and services. In telemetry data availability is pivotal, as it directly impacts the accuracy and reliability of remote monitoring and control systems of vending and coffee machines. Data is collected from various sources such as sensors and scanners, but mainly from machines and payment devices, and transmitted for analysis and decision- making. While it might sound simple, the process is as complex as it can get.
WHAT ARE THE MAIN CHALLENGES IN RETRIEVING DATA? The data is retrieved by connecting to machines and extracting all the necessary information for intelligent analysis and remote control of devices. If data is not available or is lost during
transmission, it can lead to gaps in the information being monitored, leading to issues in remote monitoring and control systems. That is why data availability must be maintained at all times to ensure the success of telemetry use. The very beginning of retrieving data is
providing good and stable communication among the device, the telemetry hardware, and Cloud services. There are multiple ways to ensure that we can read the data from machines, yet there are also many aspects
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process, among them being the quality of data connectivity, the model of the vending or coffee machine, and the ‘language’ it speaks in. So, it is essential that the machine owner, looking for a way to improve business with telemetry products and solutions, is already aware of the communication protocols that are used for the machines. An ideal case is to test your machine connectivity before upgrading them with telemetry to see the stability and quality of data connectivity, as well as data coverage of the areas where your machines are located, especially if more than one country is involved.
THE MAGIC OF TELEMETRY When we have established connectivity, the next task is to initiate a chat with the machines that would enable all the perks of telemetry. There are countless types and models of vending and coffee machines each. More data means more accuracy and the combination of real-time data and end-of- the-day audits provides the highest level of exact and precise analysis. However, there is always a challenge waiting around the corner, especially when it comes to OCS coffee machines. Most technical reports and maintenance alerts are possible because of enhanced technical data extraction from these machines. If there is basically no trouble in retrieving sales data from any type of device, the availability of technical data is where the real fun begins. And with OCS coffee machines, in particular, the manufacturer of the machine has a crucial role in data
availability, some share the information and necessary protocols for access, but some do not. There are cases among those who have chosen not to share any data, where the Vendon team has also gone a few steps further by learning to provide the basic function of collecting sales data and adding payments but also to retrieve very telemetry services despite these limitations. Thus, operators have access to an in-depth analysis of sales and technical status of the machines generated by the telemetry device. Yet, there are types of machines with completely non-standard protocols where only cooperation with manufacturers can provide the necessary information to develop an adjusted solution. While this is not the most typical case, it still is a possibility, thus it serves as a bonus to know at the very early stage of the coffee and vending business if the manufacturer of machines is able and willing to provide the necessary information for you to be able to upgrade machines with advanced telemetry features. Simply speaking – while we have all the tools, we cannot put them to use for information is denied. While there are some matters that
operators can take care of preventively, quite often it is not the case and circumstances have not allowed them to prepare machines or predict that one or another parameter would limit the telemetry a way to communicate with all types of in one or another way.
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