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VENDING ASSOCIATIONS


Summer vending inspiration European Vending & Coffee Service


Association (EVA)


The AVA – A Mark of Quality and Assurance for Every Customer


heading to far-flung places, having a staycation, relaxing and/or perhaps discovering new vending concepts while on holiday. As you know, new vending solutions have really taken hold across Europe. We can think of smart fridges and micromarkets most obviously, but also others such as food lockers and direct farm vending machines.


A In the case of the later, we are seeing more and more of


these machines right across the continent, where consumers can purchase local and fresh products direct from the producer. This is a great advertisement of the possibilities in vending. Farm vending machines not only enable a potential new source of income for farmers and provide consumers with additional options for super-local produce, but furthermore provide a convenient and 24/7 retail experience which perhaps didn’t exist before in rural areas. While these types of vending machines have been long established in certain places – in Belgium for example bread vending machines are commonly found outside bakeries, and potato vending machines at farms - during a recent visit to Northern Ireland an apparent growth in farm vending machines was clearly visible. One example as shown below was of a milk vending machine, placed outside a popular coffee place on the coast, which enabled the neighbouring young farmer to sell his milk at a 5-fold increase compared to the usual market price. Not only did the vending machine provide an additional revenue stream, but the positive marketing and the messaging of ‘buy local’ and ‘buy quality’ is exactly the type of practices policy makers are trying to encourage. Vending is indeed innovative, open to all and modern, and we sometimes need to remind ourselves and others that our business is diverse, accessible and should be considered as an example of sustainable best-practice. So if you get away this summer, keep an eye out for new, unusual or attractive vending concepts. Perhaps you’ll come back with some business inspiration as well as a good tan and some local products! Enjoy your break from the EVA.


2. Fair Value and Honest Advice • Fair Pricing: Lease values are aligned with market rates for both new and refurbished equipment


• Clear Guidance: Full advice on equipment, service options and payment plans


• Detailed Contracts: No ambiguity – just clearly defined lease and maintenance terms


3. Safety, Hygiene & Training • Train all employees to the highest statutory safety and hygiene requirements


• Adhere to strict AVA Code of Practice for operation and maintenance


• Conform to both regulatory controls and your specific site standards


4. Ethical Dispute Resolution • Work with a partner who values your relationship over litigation • Mediation First: Members must use the AVA Disputes Procedure before pursuing lawsuits


• Industry Integrity: Members are pledged to uphold the public image of the vending industry through ethical conduct


Our members adhere to a strict Code of Conduct and meet


a strict set of quality standards. By achieving AVA Accreditation, our members are demonstrating they work to quality guidelines, consistently maintaining their trading standards and working practices ongoing.


If you would like to learn more, please contact David.Bamford@the-ava.com


s summer gets well and truly into gear, some of us may be


O


ne of the many roles we play at the AVA, is to promote the industry and raise awareness of our members and the high standards of service they provide. The AVA logo is


a mark of quality and assurance for all our members’ customers, as we are dedicated in providing guidance, training, and regular audits to ensure that our members maintain a high service fit for clients and their customers. When choosing an AVA member, customers know they will all receive:


1. Guaranteed Quality Standards • Continuous Monitoring: Rigorous in-house recorded checks • Annual Audits: Formal external inspections to ensure compliance at member premises


• Customer Focus: Dedicated controls for depot hygiene and stock purchasing


The Automatic Vending Association (AVA)


vendinginternational-online.com |


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