THE VENDIES 365 RETAIL ‘A valuable industry event’
This year 365 Retail Markets is a proud sponsor and finalist in The Vendies 2023. Here Rutger Planken — head of Europe, explains why the company is getting involved in this year’s event and what 365 Retail Markets has to offer for the industry
1. What does 365 Retail Markets like about the Vendies? a. 365 Retail Markets considers the Vendies a valuable industry event and award ceremony. As the global leader of unattended retail technology, our organisation is involved in many trade events and ceremonies, and the Vendies consistently exceeds our expectations. It is one of the most comprehensive celebrations of the unattended retail industry. This event not only recognizes technological advancements and innovations, but it also dissects each critical segment of the industry and objectively recognizes those who contribute to increasingly improve every part of the vending and unattended retail industry.
2. Why is 365 Retail Markets sponsoring the Best Vending Project category? a. The Best Vending Project Category is an important award opportunity. One of 365 Retail Markets core values is Innovation. Regardless to whether our organisation or one of our industry peers is first to market with a solution or improvement, we hold a strong respect for any entity who works to advance the unattended retail industry to the next level of exceptionalism. Any project rooted in this effort requires a great deal of research, collaboration, accountability and care. Those qualities keep our industry focused on what matters most—continuous improvement of and respect for the consumer experience. A project that keeps consumer experiences top-of-mind while simultaneously advancing our industry deserves recognition.
3. Why should the industry get involved by entering and attending The Vendies? a. 365 Retail Markets participates in the Vendies because of its comprehensive exploration of our industry standards, innovations, trends and change makers. To thrive in any profession, one must not operate in a vacuum. We must be willing to listen, learn, inspire and celebrate when our peers improve the status quo. This does not negate the notion that we all compete at some level. However, it does indicate that we are all in an ecosystem thriving on interconnectivity. Recognising exceptionalism at every level of our industry keeps everyone sharp and striving for more. Additionally, it highlights those who have contributed to our industry’s ongoing viability.
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4. How is the vending sector evolving and how is 365 Retail Markets innovating to meet new industry trends? a. The vending industry is one that is drastically impacted by many worldly factors—just look at how the pandemic spiked an increased necessity for our efforts. Everything from health concerns to time constraints drives our zeal for innovation. In the past decade, we have witnessed vending machines transform from analogue machines that only accept cash to highly digitised smart devices that accept a myriad of payment methods, offer a hybrid of products and withstand a variance of environments. Additionally, we have witnessed store fronts evolve into small, unattended convenience marts that we now label as micro markets. On the horizon are changes including the expansion of retail-focused computer vision, offering convenience as a service to consumers as well as operators and improved processes and product mixes resulting from artificial intelligence-aided devices. 365 Retail Markets is actively investing in every aspect of those innovations. We are working to leverage them to decrease shrinkage, increase sales and improve consumer experiences.
5. What does 365 Retail Markets have to offer operators and what is to come from the company? a. One of 365 Retail Markets’ key value propositions is that our suite of solutions spans the entire industry. We focus on remaining the premier partner for operators, so we strive to ensure collaborating with our organization streamlines an operator’s entire business process from start to finish. We offer solutions in micro markets, dining & catering, office coffee service, data analytics, warehousing, vending management, payment processing and more. Whether an operator needs to roll out, resize or revamp their market, 365 has a solution that caters to their specific goals. Our suite of solutions can protect and promote products while capitalizing on consumer convenience and prioritizing profits. Our skilled team members work relentlessly to improve innovations and overcome obstacles. Expect to see 365 Retail Markets elevating our Connected Campus(SM) feature and expanding on our computer vision and artificial intelligence investments in the near future.
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