COVER STORY
Anglia Sigma: your free digital quality manager
Keeping track of supplier performance is a challenge – what is the status of all the current orders with that supplier, how good have they been at shipping on time recently and what stock availability do they offer? Shouldn’t your suppliers be providing you with information like this and more in an easily accessible form as a matter of course?
A
nglia is proud of the high standards of service it achieves, and also has a culture of being
open with its customers. This is why we created Anglia Sigma, a comprehensive, free online dashboard which provides analysis of forward, current and historical orders and enquiries, as well as a vendor rating feature showing Anglia’s delivery performance. Claire Stevenson, quality manager at
Anglia, explains that, “At Anglia, we believe the service level that we provide is an important cornerstone of the relationship with our customer – and that our performance sets us apart. Anglia Sigma puts an unprecedented level of information about our business relationship in your hands, including metrics of our service and performance. The information provided is extracted directly from Anglia’s business system so you can be sure it is accurate and up to date. We’ve left ourselves with no place to hide!”
8June 2019 The Anglia Sigma dashboard provides
customers with a summary of all transactions, regardless of whether they were placed by phone, email, EDI, fax or online via Anglia Live. The dashboard details how Anglia has performed over the last 12 months, with information that includes a breakdown of how the orders were placed, the number of converted lines and their value, a detailed breakdown on enquiries and billings over the last twelve months broken down by month and the last five years by year. It also provides a summary of purchase orders which have been placed split down by product type, including quantities and value, the number and value of invoices, quantity of invoice lines and the number and value of credits applied to the account. Critically and uniquely, the dashboard also shows customers Anglia’s delivery performance, with a breakdown of shipments dispatched on time and delivered on time for the year to date.
Components in Electronics The Anglia Sigma dashboard is an
integral part of Anglia Live, Anglia’s e- commerce website, which supports design engineers and purchasing managers as a project moves from design to volume production. Its other features include a comprehensive parametric search engine covering all active supplier part numbers, including lines not held in stock, and cross- references over 2 million industry standard part numbers. All listings include live visibility of Anglia’s current and projected stock levels and any product change or termination notifications (PCN / PTN) issued by the supplier. Historic PCN and PTN information is also available, as well as details of RoHS 3 status where it is
available. Anglia Live supports back and forward ordering, and allows customers to place orders online at their negotiated contract price. Customers can even add their own part number references against each item. Claire Stevenson concludes, “Customers
are used to coming to Anglia Live to research availability and to place orders. Now it includes a free comprehensive and powerful vendor rating tool. We believe Anglia is the first electronics distributor to offer this level of information free of charge to all our customers in an instantly accessible, online dashboard.” To try out the Anglia Sigma dashboard visit
https://www.anglia-live.com/sigma
www.cieonline.co.uk
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