GLOBAL NETWORK NAVIGATES CHANGING INTERNATIONAL TRAVEL RESTRICTIONS TO BRING OVERSEAS STUDENTS AND STAFF HOME
Healix International has been working closely with clients around the world to bring their employees and students home before borders closed due to the COVID-19 global pandemic. With the situation changing rapidly, and differing vastly between countries and regions, Healix used its international network of experts to help clients navigate the crisis and repatriate their people located overseas, before it was too late and international travel became impossible. Mike Webb, CEO of Healix International
commented: “Managing this volume of evacuations can be challenging at the best of times, but with the additional complications of COVID-19-related travel disruption and border closures, there was a particular need for an efficient, well co-ordinated response. Of course, this is what Healix is built for and where our network excels. Some of those we were bringing home had non-COVID-19 medical conditions which had to be carefully considered when deciding on the best way to repatriate them, for
which the input of Healix’s team of doctors, nurses and aeromedical specialists was invaluable. “Our international team worked closely together
to navigate unique and exceptional challenges such as the varying degrees to which different countries had been impacted by the virus to date, obtaining necessary medical clearances, and finding flight routes through countries that were still permitting transit. To add to the challenge, every hour new border restrictions and flight cancellations were being announced – we had never experienced anything quite like it, yet the entire team rose to the challenge and showed huge skill and dedication which led to full repatriation of all those requiring homeward travel, and ongoing support for those who opted to stay where they are.” The University of Western Australia’s Risk
Management Team added: “We were impressed with the speed Healix was able to mobilise support for our staff and students across the globe during the COVID-19 pandemic. The range of resources Healix deployed showed an involved and connected
network across the globe, providing direct hands- on support to our travellers, embassy support and efficient global communication. “Communication back to UWA was consistently
of exceptional standard. And updates by email and telephone as required ensured we were always informed of the current situation in a changing environment. Healix’s transition and handover between on call contacts was seamless and we always felt assured in getting the same high level of service regardless of the hour.” Webb concluded: “Although the global pandemic
itself is an unprecedented event, we are well versed in undertaking evacuations and repatriations, supporting our clients with decisive, proactive and intelligence-led action which is also cost effective. We were delighted to have played a role in reuniting our clients with their families and friends before travel restrictions made it impossible to do so. And for those who have opted to remain in- country, Healix continues to provide medical and operational advice and support as required.”
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EDF LAUNCHES COVID-19 VOLUNTEERING FOR INDEPENDENT PHARMACIES
EDF is continuing its efforts to support local communities during the Covid-19 pandemic; partnering with the UK’s largest pharmacy support network, Avicenna, to deliver essential prescription medicines to those in need. Avicenna provides support to over 1,000
independent pharmacies across the UK. Pharmacists, at the heart of local communities, have been working incredibly hard to ensure their patients do not go without vital supplies during this challenging time. The partnership will see a team of EDF engineer volunteers collect vital supplies and deliver to patients in self-isolation, or who are unable to get to their local pharmacy, across the South East. This is the latest step EDF has undertaken to
support the most vulnerable in society – including partnering with Boots Pharmacy Delivery and Collection (PDC) scheme to deliver essential supplies. EDF employees across the country have
volunteered to support local community initiatives, as well as working to help maintain energy supply for organisations offering crucial services – from NHS hospitals to scientific research labs.
Philippe Commaret, managing director for
Customers at EDF, says: “These are challenging times, and we’re committed to doing all we can to support our customers and the wider public. Through partnerships such as this with Avicenna, we’re pleased to be able to help households receive the essential medicines they need, and I’d like to thank all our volunteers who are taking part. As well as helping our local communities, we’re also working tirelessly to ensure we continue to generate low carbon electricity for our residential customers, as well as the thousands of buildings and organisations working to keep the nation running”
Jonathan Power, Group CEO at Avicenna, said
“We’ve been working hard throughout this period to assist our members in every way we can. Our priority being to ensure pharmacies, the unsung heroes of the NHS, can continue to provide patients up and down the country with the important medical supplies they need. We approached various potential partners for assistance and were incredibly grateful to receive this support from EDF which will ensure independent pharmacies can safely and securely scale up deliveries to reach the most vulnerable.”
4 APRIL 2020 | PROCESS & CONTROL
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