AWARD CATEGORY: DESTINATION SERVICES PROVIDER OF THE YEAR – GLOBAL
T
WINNER: SANTA FE RELOCATION services
his was a hotly contested category as it is every year as the destination
providers respond to growing complexity and the reality of ever changing economic and
geo political situations. These impact on the needs of international assignees and their families as well as the growing demand from project teams, business travellers and entrepreneurs in pursuit of new markets.
A NEW GLOBAL STANDARD IN RELOCATION CARE Santa Fe Relocation’s entry explained their mission to redefine Destination Services by embedding mental health into every stage of the relocation journey. This people-first approach rather than being logistics-led improves assignment success, reduces early return and delivers lasting impact for clients they affirm. The Santa Fe Relocation model is applied locally,
regionally and globally with the leadership team encouraging consultations to act with empathy, initiative and creativity. They claim, caring for the people rather than being a soft extra is the reason assignments succeed.
WINNER Explaining that relocation is a disruption whereby
employees can face isolation, culture shock and family strain their solution was to offer a formal partnership with BetterGo.
ACCESS TO TRAINED MOBILITY MENTORS This partnership provides access to trained Mobility Mentors, professionals with experience in counselling, coaching or therapy. The bespoke service provides an additional layer of personal wellbeing support which complements Santa Fe Relocation’s destination services. An example was given of how a UK to Japan
move was turned around a through targeted spousal support, practical neighbourhood connections and one-to-one mentoring. By recognising emotional triggers, the bespoke
service can prevent costly escalations before they happen saving clients time, money and lost talent. The award winner’s trophy was collected on
behalf of Santa Fe Relocation trophy by a delighted Fruzsina Hodson, Senior Manager Group Destination Services, Santa Fe Relocation. “I would like to thank all of our teams in 39
countries and everybody in this room and the judging panel for this award. We have put mental health and mental health support for our teams, our clients and our assignees at
the forefront of our support
and this award recognising this commitment to our clients and assignees means everything to us”, said a beaming Fruzsina Hodson.
www.santaferelo.com
Fruzsina Hodson, Senior Manager Group Destination Services, Santa Fe Relocation
“ Santa Fe Relocation impressed the judges with their unique, human-focused approach to relocation. By integrating emotional support into their services and partnering with BetterGo, they’ve delivered real innovation, cost savings, and outstanding care for clients globally; showcasing a truly supportive and forward- thinking culture.” CATEGORY JUDGE
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