Access Control


FSM


“We’ve addressed all our entrance issues, from faster entry to real-time visibility of guest attendance, HID’s solution has been transformational.”


Gareth Simpson, Head of Racecourse Operations at Chester Race Company


Key to the implementation is the purchase of 45 Janam XT3 rugged mobile computers which enable offline ticket validation for continuity of service. This is important as the racecourse is in a low-lying area in Chester where the mobile signal strength is poor. Preloaded ticket data on each device eliminates reliance on Wi-Fi connections, enabling swift and accurate access even during peak times. With a scan time of less than a second, the Janam XT3 units significantly reduce congestion and wait times and work well in poor light conditions.


To support the NFC ticketing solution, Chester Race Company


has made significant financial investments


to upgrade its network infrastructure, deploying Wi-Fi 7 access points along with new routers, switches and robust 10-gigabit Ethernet connections to the Internet.


Looking ahead, Chester Race Company plans to expand NFC ticketing across its portfolio and explore additional features


within HID’s EMP such as accreditation


management for staff and contractors, as well as loyalty program integration.


“We’re the oldest racecourse in the world using leading- edge technology,” concluded Simpson. “HID’s solutions are enabling us to create modern, memorable experiences for our guests by streamlining admissions totally using a tool that everyone has in their pocket – a smartphone.”


Learn more about HID’s solutions for sports and event management here: https://hid.link/3w5


Read the full case study via the link below: https://hid.link/chester-race


HID’s EMP integrates with a ticket sales platform from SeatGeek, with a bespoke API recently written to integrate the two systems to enable ticket purchases to be updated automatically in the access control solution in real-time, thereby removing a cumbersome manual process adopted in the past. “We’ve addressed all our entrance issues,” added Simpson. “From faster entry to real-time visibility of guest attendance, HID’s solution has been transformational.”


FSM 29 The NFC-based system offers additional benefits as


Chester Racecourse knows exactly the number of people who have entered (out of the tickets sold) and where people are in terms of enclosure and stands. This helps it meet its compliance with capacity obligations, along with consideration for forthcoming legislation such as Martyn’s Law. It also reduces ticket fraud by eliminating barcode sharing or resale opportunities by touts.


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