FSM
Feature
The Stadium Experience -
when results on the pitch can be just as important as results off the pitch
As the new Head of Club Wembley & Hospitality, Paul Scannell now oversees the full spectrum of the exclusive membership and all its
operations.Previously Head of Hospitality for The Football Association and Wembley Stadium, Paul has also held senior management roles with the Singapore Sports Hub and Gordon Ramsay Restaurants. He has long-standing ties to the venue, starting his hospitality career working in the old Wembley Stadium and Wembley Arena whilst still at university.
We caught up with Paul to discuss his new role and understand in greater depth what goes on behind the scenes at the national football stadium within its now infamous hospitality suites to create a seamless and exhilarating experience, to ensure members and visitors return over and over again.
Paul, congratulations on the new role at Club Wembley, I bet it is as exciting as it may feel daunting. You’ve been part of the Wembley family for many years now but how will you look to improve the fantastic Club Wembley experience for visitors?
Thank you, it is certainly a mixture of feelings, but excitement is definitely the overriding emotion. Club Wembley is a brilliant team of people who is committed to delivering the best experiences for our members. To now have the opportunity to lead that passionate team is a pleasure, and I’m excited about the plans we have in the future.
With so many events this summer just gone and on the horizon, are you still experiencing issues left over from the pandemic, and how are you looking to solve these?
I think such a brilliant start to the new season has enabled us to start putting the pandemic behind us. So far, we have had multiple nights from Harry Styles, Ed Sheeran, Coldplay and the return of Capital’s Summertime Ball, the incredible win from England in the UEFA Women’s Euros Final, and the global eyes of music on us as the chosen destination for the Taylor Hawkins – Foo Fighters tribute concert. It was incredible to see Wembley Stadium Connected by EE brimming with fans & supporters young and old. Our focus is very much about looking forward now and building an even bigger offering of sporting events and concerts next year that includes the return of the NFL Jaguars v Broncos and Harry Styles 2023 Love on Tour and much, much more.
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