When a trucking company has been around more than 50 years running regular routes in five Rocky Mountain states, you soon realize what works best and you stick with it. For Tom Lee, the owner and vice president of operations and safety, at Denver, Colorado-based Empire Warehouse, this means sticking with PrePass for more than 25 years.


Both Lee and Empire were involved in the Crescent Project, a demonstration project involving five states and one Canadian province that began in the mid- 1980’s. This project resulted in the PrePass bypass service we know today. At the time, Lee recognized the value of saving time when traveling into one state that participated in the project. Because of Empire’s good safety record, officials approached him and the fleet. And it was soon after Lee received the benefits of bypassing.


“When they opened up the Trinidad, Colorado port of entry in the program [which operated under a joint agreement with New Mexico at the time, according to Lee], we were able to save 10 to 15 minutes each time our trucks came through there because they were able to bypass the weigh station,” he says. “And we’ve stayed with it [PrePass] all these years.”


Today, with PrePass now in every state Empire serves (plus many other states), Lee is able to get even more time savings. That’s especially important because he operates in a region where he says there are backups


Customer


Empire Warehouse Inc. Industry


Refrigerated food and candy distributor, serving five Rocky Mountain states


Location Denver, Colorado


Company Size 14 company drivers


PrePass Customer Since: 1993


PrePass Services Weigh station bypass


Business Need


Long wait times of up to 45 minutes at weigh stations causing the company to miss its scheduled pick-ups and deliveries, putting more stress and strain on its drivers.


Business Solution


PrePass allows trucks to keep on traveling past weigh station facilities saving them time.


Business Results Empire Warehouse is able to meet its schedules while drivers are able to do their job with less stress, while getting more rest and improving safety.


2 | Duncan & Son Lines Keeps Driver Satisfaction, Retention High with PrePass


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