CONTENTS 18 July/August 2025


Editorial Editor


Kathy Bowry Tel: +44 (0)7918 056 098 kathy.bowry@laundryandcleaningnews.com


Regular contributors International Eugene Gerden Linen rental Richard Neale Retail textile care Roger Cawood, Richard Neale


Sales


Publishing Director and Sales Manager Chris Milton Tel: +44 (0)20 8269 7825 christopher.milton@btmi.com


Production & Design Art Editor Karen Bishop Production Lyn Shaw lyn.shaw@btmi.com


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NEWS UPDATE 04 - 09


REGULARS


30 Trade Secrets


       


  


 





    


Roger Cawood takes a look at trouser finishing


31 Material Solutions


Technical support for smaller laundries from Richard Neale of LTC Worldwide


35 What Went Wrong


How to handle complaints and still keep customers


39 Howard’s Way


American’s drycleaners influenced a small British business in the late 20th century


FEATURES 10


Spotlight on North America As The Clean Show lands in Orlando, Florida, LCNi takes alook at what is in store for visitors


14 COVER: The Clean Show Gearing up for this year’s big expo


18 Feeders, folders and ironers What’s out there at the end of the line? We report on the latest solutions. Plus an intersting case study on a new installation in Germany


28


Ukraine and Russia markets Two countries in conflict and disarray: LCNi finds out how the textile care sector is holding up across the war zone


www.laundryandcleaningnews.com 3 31


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