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Kingfisher Modern Slavery Act Transparency Statement 2024/25
Introduction
Suppliers & customer offer
Governance
Policies
Risk assessment
Working with suppliers GFR
Whistleblowing and escalation
At Kingfisher, we are committed to maintaining an open culture with the highest standards of honesty and accountability, where colleagues and suppliers can report any ethical concerns safely and without fear of retaliation. These include modern slavery and any other human rights violations.
Our approach includes:
— SpeakUp Hotline: We launched a new communication campaign in November 2024 to raise awareness of our reporting channels (including our independent and confidential whistleblowing hotline) among our banner and Group functions colleagues. The number of SpeakUp reports has consistently increased in the last few years, following stronger communication and training. See ‘SpeakUp’ on
kingfisher.com.
— Training: We review our Code of Conduct compliance training annually. The training includes sections on modern slavery as well as conflict of interest, gifts and hospitality.
— Investigation: All reports to the hotline are reviewed and, where necessary, investigated. Non-sensitive cases are investigated by the respective banner,
and the outcome is reported to the relevant local Ethics and Compliance Committee as well as being reviewed by Central Compliance on an ad hoc basis. When needed, sensitive cases are investigated at Group level and reviewed by the Group Ethics and Compliance Committee.
— Board oversight: The Board and the Audit Committee of the Board receive regular updates on whistleblowing reports, cases and trends.
Our Code of Conduct and Supply Chain Workplace Standards, as well as our ethical audits, include requirements for suppliers to provide a means by which workers can openly communicate and share grievances with management, without fear of reprisal, intimidation or harassment.
There were four reports relating to human rights and modern slavery made via our whistleblowing hotline in 2024, all of which have been investigated and resolved.
Modern slavery escalation procedures
We have established a protocol for handling any incidents of modern slavery, to ensure we respond quickly, effectively and consistently. This involves escalating issues to senior director level, gathering information and investigating non- compliances, as well as a process for
deciding further action or escalation. The protocol means we can coordinate a quick response to any concerns raised and that it has been communicated to the relevant people in our Risk, Legal Compliance, and Sourcing teams.
Working with suppliers GNFR
Going beyond audit
Whistleblowing & escalation
Employee training
Partnership & collaboration
Looking to the future
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