15


Kingfisher Modern Slavery Act Transparency Statement 2024/25


Introduction


Suppliers & customer offer


Governance


Policies


Risk assessment


Working with suppliers GFR


Working with suppliers GNFR


Going beyond audit


Whistleblowing & escalation


Employee training


Partnership & collaboration


Looking to the future


Addressing business-critical issues In 2024:


127 81


20 11


1


production sites did not meet our minimum standards (i.e. they achieved a business-critical grade), of these:


production sites improved from business critical.


15 2


production sites submitted corrective actions which are pending auditor approval, or we are working with them to make the required improvements.


production sites we are no longer sourcing from. production sites are still in the process of addressing their business-critical status.


— Remediation: Our Responsible Sourcing team works with key internal stakeholders, as well as the supplier and production site, to manage and address the issues identified through a Corrective Action Plan. We agree on a timescale for implementation.


— Engagement: Depending on the nature of the issue, a member of our O&S team or Quality team may visit the production site to help with the remediation plan. We engage with the production site throughout the process and work to ensure the wellbeing of workers is prioritised.


Production sites are risk-rated as ‘business critical’ if auditors uncover one or more business-critical non- conformances, or four or more ‘critical’ non-conformances. Business-critical non-conformances represent the most serious breach of standards. If there are any business-critical non-conformances identified from the audit, the supplier or production site is required to take decisive and swift action. We will not place new orders with existing sites, or start working with new sites, that have business-critical non-conformances, and we will suspend new orders until these are resolved. As a last resort, we


will cease to trade with production sites or suppliers if they don’t work with us to address business-critical issues.


When a business-critical issue is identified, we require suppliers to act immediately to ensure the welfare of workers. We take the following steps:


— Escalation and notification: A member of our Ethical Compliance team will ensure the correct people are notified internally and externally. Our escalation and notification process is reviewed annually.


— Close-out: We require third-party confirmation, via a follow-up ethical compliance audit or desktop review, that the issues identified have been resolved. We use a tracker to monitor suppliers identified as having business- critical non-conformances. Any production sites with business-critical non-conformances are recorded as ‘open’ until an ethical compliance audit confirms the issues have been addressed and the case is then ‘closed’.


— Follow-up: We continue to work with and monitor the production site post- incident. We carry out regular follow- up audits to ensure production sites comply with our standards.


Beyond Tier 2: Indirect suppliers


Our extended supply chain includes many more indirect suppliers, including suppliers of raw materials and component parts used in the products we buy and sell.


We continue to map our indirect supply chain for OEB products and are working on several projects to improve standards, prioritising indirect supply chains according to our saliency and risk assessments. See ‘Going beyond audit: addressing our salient human rights issues’ on page 19 for examples.


“We engage with the production site throughout the process and work to ensure the wellbeing of workers is prioritised.”


1 During 2024, we ceased working with 20 business-critical production sites for various reasons, including the completion of business contracts and changes in sourcing requirements. In two of these cases, we made the decision to stop trading with the sites as a last resort due to their failure to collaborate with us in remediating identified issues.


2 During the reporting period, 15 production sites identified as business critical had submitted appropriate corrective actions, while 11 were still in the process of addressing their critical issues. However, it should be noted that since then, some of these sites have improved from business critical.


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