We aim to provide a sympathetic, helpful and considerate service
Household
• Ask the Post Office to redirect the deceased’s mail or speak to the Registrar about using the Bereavement Register to stop any unwanted junk mail or direct mailings
• The Registrar will let the Council Tax Department know about the death but you may wish to contact them direct about any refunds or reductions in Council Tax charges
• Depending on circumstances you may need
to speak to a council housing department, housing association, mortgage company or private landlord
• Tell the gas, electricity, water and telephone line providers
• Cancel any fuel deliveries
• Inform the insurance company that provides the household insurance
• Notify any Hire Purchase companies • Inform the Television licensing authority
Transport & Travel
• If the deceased owned a vehicle there may no longer be insurance cover to drive it. Many policies state that a vehicle may be driven by someone else with the owner’s permission but as soon as the owner dies this permission may cease. It is best to contact the car insurance company before anyone drives the vehicle to make sure they are insured
• Return the deceased’s driving licence to the Driver & Vehicle Licensing Agency (DVLA)
• Return the deceased’s car registration documents to DVLA to record any change of ownership
• Cancel or return any travel passes or season tickets and claim any refunds due
• Return the deceased’s passport to the Identity and Passport Service
Personal Items
• Return any library books and cancel membership
• Send back any membership cards to clubs or associations and claim any refunds that maybe due.
Sheffield Register Office Bereavement Guide
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