EMPLOYEE AND LEADERSHIP DEVELOPMENT Online courses
Your favorite classes taught by your favorite MTC instructors.
BUSINESS WRITING BUSINESS GRAMMAR
Prevent embarrassing errors and increase your writing success with this intensive one-day program. Gain important tips on correct use of the English language and grammar rules. $199
Jun 5 Aug 8
T W
9 am-4 pm 9 am-4 pm
BUSINESS LETTER WRITING
Learn to write business letters that get results. This course will help you write clear, concise, and well-organized letters that present a positive, professional image of you and your organization. $199
May 10 Jul 26
Th Th
9 am-4 pm 9 am-4 pm
MINUTES AND MEETINGS
Gain valuable techniques for recording minutes from meetings. Learn how to prepare for meetings, document essential information, follow proper meeting procedures, and take appropriate steps for follow-up. $125
Jun 6 W 9 am-12 pm CUSTOMER SERVICE
BECOMING A CUSTOMER SERVICE STAR Don't just talk about providing exceptional customer service – make it happen. Becoming a Customer Service Star will help you develop a service mindset and gain skills to boost your service performance. Examine your own customer service attitudes and relationships, both internally and externally, and explore opportunities for improvement. $199
May 8 Aug 7
T T
9 am-4 pm 9 am-4 pm
NEAST CECUS 523 18 NEAST CECUS 523 19
TELEPHONE SKILLS: CONNECTING WITH THE CUSTOMER
From taking calls to transferring calls, from putting people on hold to taking messages, this program connects all the rules of telephone courtesy into a simple, easy-to-remember concept: treat the person on the other end of the line as though they were in the same room with you. $125
Jun 12 T 9 am-12 pm NEAST CECUS 534 34 REGISTER @
MIDLANDSTECH.EDU/training | 803.732.0432 | see page 45 23 NEAST CEWCS 503 27
NEAST CEWCS 501 93 NEAST CEWCS 501 94
NEAST CEWCS 500 43 NEAST CEWCS 500 44
> Business Math > Business Writing Essentials > Excel, Introduction > Excel, Intermediate > Excel, Advanced > Project Management Fundamentals > Supervisory Program
More than 450 online courses are currently being offered, and new topics are always being added. Go to
MIDLANDSTECH.EDU/training for the latest offerings and registration.
CAREER DEVELOPMENT FACILITATOR
FACILITATING CAREER DEVELOPMENT - ONLINE FASTTRACK
This training provides individuals with relevant skills and knowledge to assist others in planning careers and obtaining meaningful work. This 120-hour online course developed by the National Career Development Association is a hybrid, combining 3 required onsite sessions with the remainder of the coursework done through web-based instruction, use of the course textbook (included in fee), and independent study. The first two onsite sessions, held at the Northeast Campus, are two consecutive week days from 9 am to 5 pm, and the 3rd onsite session (graduation), is TBD. Completion of this course supports application for the GCDF and CCSP credentials. $975
Jun 12-Aug 1 CEONL CECDF 601 11 FACILITATING CAREER DEVELOPMENT - ONLINE
This training provides individuals with relevant skills and knowledge to assist others in planning careers and obtaining meaningful work. This 120-hour online course developed by the National Career Development Association is a hybrid, combining 3 required onsite sessions with the remainder of the coursework done through web-based instruction, use of the course textbook (included in fee), and independent study. The first two onsite sessions, held at the Northeast Campus, will be on the first Friday from 1 pm - 6 pm and first Saturday from 8:30 am - 4:30 pm. The 3rd onsite session (graduation) is TBD. Completion of this course supports application for the GCDF and CCSP credentials. $975
May 4-Aug 4 CEONL CECDF 600 14
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