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Advertorial feature LOCKDOWN A


t the beginning of November, the UK entered Lockdown 2.0, with the closure of pubs, restaurants, gyms and non-essential shops, with security technology playing a bigger role


than ever before. This lockdown came at a time when the head of the NHS said there were over 11,000 COVID-19 patients in hospitals across the UK. The Prime Minister, Boris Johnson, told the public that the lockdown would end on 2 December.


With much of the country working from home, security must continue in hospitals, schools, social care, courts, government offices, supermarkets and the food supply chain, the transport network, national infrastructure and utilities.


Similarly, the critical role for security includes the guarding of empty or closed commercial, retail or office premises, the monitoring of premises via CCTV or live video, and the provision of alarm response centres, including mobile patrols.


Those working in security whose work cannot be performed from home must assess whether their services can be delivered remotely. If a physical presence is needed, then the number of staff must be minimised and social distancing enforced. This is where technology can help.


The pandemic caught much of the world off- guard and the need to rely on security technology now has never been greater.


According to Oakpark Security, a premier supplier of technology-driven resilience and security solutions across East Anglia, UK, TrackTik’s security workforce management software has been a fantastic investment. “We started using TrackTik in the midst of the COVID-19 pandemic because they are the only


COMPANY NEWS UPDATE:


Innovise Rebrands as TEAM Software confirming it as the global technology leader in the security market


C


ompany promises clients continued innovation and


growth as a global powerhouse.


Innovise, the leading provider of software for guarding and security businesses, has officially rebranded as TEAM Software. The rebrand leverages North American brand equity to


© CI TY S ECURI TY MAGAZ INE – WINT ER 2020


catapult the ambition of the original Innovise team which, when combined with TEAM Software, helps shape the global powerhouse.


Essential Services for Essential Workers


TEAM Software now reaches customers across five continents and serves nearly 1 million end users in the security, cleaning and facilities management sectors, helping clients control and manage their costs and their risk through sophisticated software tools.


“The TEAM Software and Innovise brands were both strong brands,” says Graeme Hughes, Managing Director. “As one brand under TEAM Software, we wanted to make sure that our clients understand our strategic commitment to our software platforms, especially given the critical nature of Timegate and Servicetrac in Security.”


Advertorial feature


In an era of high security alert, and where public health changes the demands of key workers in the security industry on an almost daily basis, it’s especially important to have a software provider like TEAM who helps clients locally, nationally and internationally with equal agility.


See it for yourself


Explore the new website at teamsoftware.com, browse thought leadership resources and blogs, and reach out to understand more about what TEAM Software offers for the security market in the U.K. and Ireland. www.teamsoftware.com


>


solution that could handle our mobile operations. Three months in, and we’ve already started reaping the benefits of automation for our mobile division, flexibility when it comes to reporting, and giving our clients more value through analytics. With them, we’ve become more efficient in the field even while working remotely. TrackTik has been one of our best investments yet.”


In addition to providing safety for citizens in our communities, it is equally important to ensure the safety of security officers. That’s why private security service companies should invest in a solid security workforce management solution like TrackTik that includes safeguards to ensure the safety of officers and especially lone workers.


Look for a solution that includes guard safety tools like real-time incident reporting, and other mobile tools like a panic button, GPS tracking and automated notifications, and video recording.


Must-have features


• Panic button: For situations when your officer is in serious trouble, the inclusion of a panic button ensures that your guard can send an immediate alert to your office team. Your site-dedicated emergency contact can


then take swift action to call emergency services and get the necessary support to your officer. Being able to respond quickly to this type of notification could very well save an officer’s life.


• Tracking and Automated Notifications: One of the most frequently highlighted features of lone worker systems is GPS tracking, which allows you to keep tabs on an officer’s location at all times. Many lone worker systems take things a step further with the implementation of geofencing systems and other alarm features.


• Video Recording: The addition of video recording can also improve lone worker safety. For example, let’s say that one of your security guards encounters an intruder while on patrol. Rather than attempting to describe the suspect afterward, they can instead activate their video recording to capture a clear image of the perpetrator. This not only helps law enforcement take proper action, but it can also protect your worker against legal concerns if there is a dispute surrounding the incident.


To learn more about how TrackTik can help you maximise your resources, deliver better service, and protect your officers, please reach out to us at www.tracktik.com


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